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Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness
Cary, NC Full Time
POSTED ON 4/1/2026
AVAILABLE BEFORE 4/30/2026

ACCESS PT is currently looking for a Patient Coordinator in our Cary, NC location! 

 

ACCESS PT, a member of the Confluent Health family of physical and occupational therapy companies, is an extraordinary company to work for, with a patient focused culture, opportunities for advancement, generous paid time off and a great benefits package. If you are talented and interested in working for a company whose purpose is to Help others move better, feel better, and live better, please connect with us.

  

As a full-time Patient Coordinator at ACCESS PT, you can enjoy these benefits:

  • Competitive salary Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks
  • Commuter Plan Access (parking and mass transit) - employee funded pre-tax benefit

Job Position: Patient Coordinator 

 

Job Location: 3700 NW Cary Parkway, Suite 110, Cary, NC 27513

 

Job Type: Full-Time 

 

Salary Description: $16.00-$17.00/hour, based on experience

  • Answers telephone determines the purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voicemail and forwards them to appropriate personnel.
  • Schedules appointments and enters appointment date and time into computerized scheduler EMR. Conducts reminder calls to all patients.
  • Registers patients by verifying that patients' record is up to date and accurate. Makes appropriate changes in the computer system.
  • Answers questions about the organization and provides callers with addresses, directions, and other information.
  • Confirms patients' insurance eligibility with insurance companies. Completes insurance claim forms and submits claims to insurance companies.
  • Completes insurance claim forms and submits claims to insurance companies.
  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
  • Medical receptionist experience a plus
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge is a plus
  • Spreadsheet and Word Processing software.

EOE

Salary : $16 - $17

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