What are the responsibilities and job description for the Host position at Access Management?
Host
Location: Lakewood Ranch, FL 34211
Job DescriptionWe are seeking a friendly and organized Host to join our team in Lakewood Ranch, FL. As the first point of contact for our guests, you will play a key role in creating a welcoming atmosphere and ensuring a smooth dining experience.
Responsibilities- Manage reservations and seating arrangements efficiently.
- Maintain an organized waitlist during busy periods.
- Communicate effectively with servers and kitchen staff to ensure timely service.
- Answer phone calls and respond to guest inquiries professionally.
- Assist with maintaining cleanliness and organization of the host stand and entrance area.
- Provide guests with menus and inform them of any specials or promotions.
- Handle guest concerns or complaints with a positive attitude and escalate when necessary.
- Previous experience as a host or in customer service preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and stay calm under pressure.
- Professional appearance and friendly demeanor.
- Basic computer skills for managing reservations.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Salary : $17