NIH Contract Lead ASL Staff Interpreter

Access Interpreting: Better is possible.

For more than 10 years, Access has worked to become a leader in providing interpreting services nationwide.

Total Compensation Package

Package includes paid leave, paid holidays, robust medical and dental coverage, 401(k) with company contributions, technology stipend, professional development funds and time, professional membership reimbursement, and non-profit donation.

Location

Hybrid - Virtual and On-Site in Bethesda, MD

Responsibilities

Contract Lead Duties

• Serve as an alternate point of contact on the National Institutes of Health's Contracting Officer Representative, contract employees, and all Service Providers assigned to the contract
• Administer and ensure compliance with security regulations and procedures, including mandatory security training and badging requirements
• Document any issues that arise and either resolve or refer the issue to the ASL Interpreting Department Manager for further action
• Train clients on how to use uSked

Scheduling Duties

• In partnership with Access’ current NIH Lead and Scheduling Department, coordinate the schedules of Service Providers assigned to the contract
• Ensure accuracy of all job information and service provider placement
• Record necessary service provider, assignment, and client information
• Answer all communication promptly and professionally

Interpreting Duties

• Provide clear and accurate ASL <> Spoken English interpreting services on-site or virtually, if an appropriate fit, in the following settings: business or professional meetings, trainings or conferences, platform presentations, among others.
• Other duties as assigned

Skills

• Exceptional customer service while conducting business with contract representatives, interpreters and clients
• Attention to detail
• Demonstrate ability to exercise discretion and independent judgment with respect to prioritization and schedules
• Thorough knowledge of office administration, policies, practices, and procedures
• Must be able to communicate fluently in Spoken English and American Sign Language
• Must be able to sit and/or stand for long periods of time
• Must be able to interpret for either 90 minutes alone or up to 8 hours with a team

Minimum Qualifications

Required

• A minimum of three years of professional interpreting experience OR an undergraduate degree in interpreting or a related field
• Successfully passed the Access Screening
• Strong, stable internet connection (minimum of 5pmbs up/down)
• Private workspace

Preferred

• Experience with contract management or interpreter scheduling
• Familiarity with NIH’s clients

Employment Standards

Applicants are required to provide proof of legal ability to work, may be expected to provide a resume or application with a profile of professional experience, and must agree to periodic public record background checks.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bethesda, MD 20892: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Contract management: 1 year (Preferred)
• Scheduling Interpreters: 1 year (Preferred)
• paid interpreting: 3 years (Preferred)

Work Location: Hybrid remote in Bethesda, MD 20892

Salary : $75,000 - $95,000