What are the responsibilities and job description for the Referral Coordinator position at Access Healthcare Physicians, LLC?
Office Hours are Monday- Friday from 8:00 AM- 5:00 PM
SUMMARY
The primary responsibility of a Medical Referral Coordinator is to contact clients and schedule follow up appointments after their preliminary treatment at the clinic while verifying insurance authorization required for appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Contact Clients to schedule appointments for initial or follow up exams.
- Verify patient details and obtain information on patient medical history and insurance.
- Provided all required medical background information regarding patient to physician
- Briefs patients on any preparation required for the visit.
- Handles queries from patient, physician and insurance co. regarding patient care.
- Maintain accurate record of schedule patient appointment and the physician to which the patient was referred.
- Respect patient privacy and maintain information confidentiality. (HIPAA)
- This position requires the employee have the availability to work nights and weekends.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or equivalent (GED) and at least one year of Medical Office or Insurance experience; or equivalent combination of education and experience.
Communication Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Competency with Microsoft Office Suite.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. The employee is frequently required to talk, hear, and bend and twist neck. The employee may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is in a typical office environment. The noise level in the work environment is usually moderate, but occasionally noisy.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Insurance verification: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
- Authorization: 1 year (Required)
Work Location: In person
Salary : $16 - $18