What are the responsibilities and job description for the Front Desk -Derma position at Access Healthcare Physicians, LLC?
Front Desk Associate – Derma
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Employment Type: Full-Time
Join Our Growing Derma Team!
Access Health Care Physicians, LLC is seeking an experienced, professional, and patient-focused Front Desk Associate to join our busy Derma practice. As the first point of contact for our patients, you will play a vital role in creating an exceptional patient experience while supporting the daily operations of our office.
We are looking for someone who thrives in a fast-paced environment, provides outstanding customer service, and has strong organizational and multitasking skills.
Position Summary
The Front Desk Associate serves as the face of the practice and is responsible for patient registration, insurance verification, appointment scheduling, payment collection, and maintaining accurate patient records. The ideal candidate is dependable, detail-oriented, and committed to providing excellent patient care and service.
Key Responsibilities
- Welcome patients and visitors in a friendly, professional manner.
- Check patients in and out while ensuring a positive patient experience.
- Verify patient demographics, insurance eligibility, referrals, and authorizations.
- Collect copays, deductibles, coinsurance, and outstanding balances.
- Schedule, confirm, and reschedule patient appointments.
- Answer incoming telephone calls and address patient inquiries professionally.
- Maintain accurate patient records within the electronic medical record (EMR) system.
- Scan and upload patient documentation in a timely manner.
- Manage incoming and outgoing faxes and correspondence.
- Communicate effectively with providers, clinical staff, and patients.
- Assist with administrative tasks and ensure smooth front-office operations.
- Maintain HIPAA compliance and patient confidentiality at all times.
QualificationsRequired
- High School Diploma or GED.
- Minimum 2 years of front desk, medical office, or healthcare customer service experience preferred.
- Strong computer and data-entry skills.
- Experience working with EMR/EHR systems preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and telephone etiquette.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
Preferred
- Previous Dermatology, Primary Care, Specialty Care, or Medical Office experience.
- Insurance verification and authorization experience.
- Bilingual (English/Spanish) is a plus.
Why Join Access Health Care?
- Monday-Friday schedule with no weekends
- Comprehensive benefits package
- Career growth and advancement opportunities
- Supportive and collaborative team environment
- Opportunity to make a meaningful impact on patient care
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical front desk: 1 year (Required)
- Appointment scheduling: 1 year (Preferred)
Work Location: In person
Salary : $17