Middle School Operations Manager

Overview

The Operations Manager is a highly critical role at Access Bronx Charter School. The Operations Manager manages the systems necessary to support all academic and non-academic components of their assigned site under the guidance of the Director of Operations. This role is responsible for the site’s facility/IT management, program operation, student information/ accounts, reporting and compliance with charter and all laws and regulations.

Major Performance Expectations

School Facilities Management

• Manages all aspects of physical structure and exterior areas (e.g. sidewalks).
• Coordinates the move of furniture, equipment and materials when necessary.
• Develops long and short-range maintenance plans/programs (e.g. facilities maintenance plans, energy management plans).
• Directs projects (e.g. site repairs, preventative maintenance, etc.) to ensure completion within established time frames
• Coordinates schedules/procedures and prepares facilities/staff as required for arrival, dismissal, lunch, recess, and special events.
• Manages inventory systems and submits orders and/or requests as needed.
• Ensures orders are being received, stored and/or distributed to the appropriate areas.
• Manages all systems to support the custodial and security team to ensure that all aspects of the facility are well maintained to support a clean/safe environment.
• Coordinates with the Principal to ensure proper and appropriate coverage (in-house or substitute agency) is put in place when needed.
• Actively communicates and enforces policies and procedures.
• Obtains required and recommended FDNY Certifications.
• Ensures that the school is in compliance with DSNY regulations for refuse, recycling and composting.

Office Management

• Supervise the Ops/Office Team and ensure that the team is meeting deadlines for the various task assignments.
• Ensure that daily office tasks are completed in a timely manner (e.g. copy requests, answering phones, attendance calls).
• Maintain an orderly office environment.
• Ensure that the office is covered during office hours and whenever school programming is in session (e.g. regular school day, after school, special events/programs, etc.)

Communication

• Draft and post school wide communications to staff and/or families.
• Communicate coverage needs and plan to staff.
• Provide Spanish translation (written and verbal) when needed
• Ensures that daily attendance calls are made and recorded.
• Ensure that messaging from the Main Office to staff/families/scholars/community is consistent and clear.

Medical Office and Compliance

• Supports the medical office and ensures compliance with DOH requirements, including scholar adherence to Medical Admission Forms and Immunization requirements.
• Communicates expectations for scholar medical room visits and medication administration and enforce policies/procedures.
• Ensures all Covid-related policies/procedures are communicated and enforced.
• Submit requests to the Medical Room for field trip nurses when required.

School Food Service Management

• Manages school food services to ensure food is being prepared and distributed in a timely fashion while upholding DOH standards. If the site does not have a kitchen, the Operations Manager must obtain a Food Handler’s Permit and will be responsible for receiving, storing, and distributing food to scholars.
• Provides daily counts to the kitchen/School Food Office and submit orders for special events (e.g. bag lunches for field lessons).
• Submits meal count reports as required by Department of School Food Services.
• Collects and tracks School Food Application Forms.

Transportation Services

• Receives/distributes Student Omny Cards to eligible scholars and enforces reporting/inventory requirements as outlined by DOE.
• Manages transportation services to ensure eligible scholars receive requested service, and communicate/enforce policies and procedures.
• Coordinates/monitors arrival/dismissal to ensure scholars are safely escorted to/from the bus.
• Submits requests for new stop locations and exceptions.
• Coordinates transportation services for field lessons, special events and summer programming.

School Business Operations

• Evaluates the site’s school operations systems and works with the Director of Operations and Finance to strategically improve systems to increase efficiency.
• Supports budgetary tracking of site related expenses.
• Provides support for e-rate processes, applications, and reports.
• Manages vendors and inspectors.
• Supports fundraising and marketing efforts.
• Works with the Family Services Department to monitor uniform inventory and sales.

Scholar Information Management

• Manages procurement and maintenance of scholar records.
• Ensures entry of required scholar data across all platforms (e.g. PowerSchool, ATS, Class Dojo, etc.) and monitors for accuracy.
• Monitors scholar daily attendance to ensure accurate tracking and oversees the process for tracking/reporting late arrivals and early releases.

Scholar Recruitment and Enrollment

• Implements and monitors scholar recruitment, lottery and enrollment protocols and processes.
• Conducts on-boarding for new scholars/families.
• Ensures registration forms and student files are complete and accurate.
• Supports marketing/recruitment/retention efforts (e.g. canvassing, special events, etc.)

Emergency Response/Preparedness

• Oversees the Building Response Team in coordination with the Principal.
• Coordinates and conducts emergency drills (fire/evacuation, lockdown, code blue, etc.) with the Principal and ensures we are in compliance with the number of drills required each year.
• Ensures emergency packets, supplies, postings and plans are up to date.
• Communicates emergency response protocol to building staff and provides training.

Technology Equipment and Service Management

• Manages inventory of all technology equipment (on-site and loaner devices) and submits status reports as requested.
• Manages HelpDesk support for scholars and staff and submits requests for higher level needs.
• Ensures damaged equipment, dead batteries, and empty ink cartridges are properly disposed of in accordance with NYC Department of Sanitation Guidelines.
• Supports the implementation of software and technology devices.
• Generates/Manages accounts (e.g. email, Google, Dojo PowerSchool, etc.) for staff, parents and scholars.

Credentials/Certifications

• Bachelor’s Degree Required
• CPR/First Aid/AED (Must obtain within 90 days of hire)
• FDNY Certifications (Must obtain within 90 day of hire):
• W07 - Fire and Emergency Drill Conductor Citywide (required)
• S95 - Supervisor of Fire Alarm Systems and Other Related Systems (required)
• S12 - Citywide Sprinkler Systems (recommended)
• Bilingual Spanish (Required)
• At least two years of experience working in a school is required.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• School Operations: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $60,000 - $75,000