What are the responsibilities and job description for the Customer Service representative position at Access Behavioral Health Services?
Customer Service - Part Time
Access Behavioral Health Services | Caldwell, ID
Join our dedicated team at Access Behavioral Health Services, where we are committed to providing exceptional care and support to our clients. As a Customer Service representative, you will play a vital role in facilitating communication and ensuring a welcoming environment for individuals seeking mental health services. This part-time position offers the chance to make a meaningful impact in the lives of others while working in a supportive and fulfilling atmosphere.
Key Responsibilities
- Client Interaction: Provide friendly and professional assistance to clients and their families, addressing inquiries and concerns.
- Appointment Coordination: Schedule and confirm client appointments, ensuring efficient use of resources.
- Administrative Support: Maintain accurate records and documentation, assisting with data entry and filing.
- Team Collaboration: Work closely with the healthcare team to ensure seamless service delivery and effective communication.
Requirements
- Previous experience in customer service or a related field is preferred.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information with discretion.
- Comfortable using basic computer software and office equipment.
- Availability for part-time hours, including possible evenings and weekends.
Schedule
This is a part-time position with flexible hours, including potential evening and weekend shifts.
Why You'll Love Working Here
- Be part of a compassionate team dedicated to improving mental health services.
- Opportunities for professional development and growth within the organization.
- Enjoy a supportive and collaborative work environment.
- Make a difference in the lives of individuals and families in your community.
Join the Team
If you are passionate about helping others and looking for a rewarding part-time opportunity, we encourage you to apply today and become a valued member of Access Behavioral Health Services!