Manager, Behavioral Health Programs

Job Title: Manager, Behavioral Health Programs

Job Status: Full-time

Job Summary: Under limited direction from a senior level manager, the Manager of Behavioral Health Programs uses specialized knowledge in mental health and substance abuse treatment and skills obtained through experience, specialized training or certification to supervise the daily operations a team of individuals providing mental health and substance abuse services to a defined population. Leads defined work or projects of moderate scope and complexity. Assigns cases to professionals and serves as a technical advisor to teams. Resolves or recommends solutions to complex problems. May have extensive contact with internal and external customers to obtain additional grants and funding for the program as well as locate available help outlets

.
Essential Duties and Responsibilities

• : Plan, assign, monitor and manage the work of othe
• rsReview performance and evaluate results achieved by subordinat
• esCoach and mentor subordinates and document discussions on a regular bas
• isInterpret, apply and recommend changes to organizational policies and procedur
• esReview progress of assignments with senior manageme
• ntBalance conflicting resource and priority deman
• dsTrack staff productivi
• tyTrack billing in conjunction with Information and Technology departme
• ntConduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatme
• ntEnsure compliance with agency’s quality assurance plan in conjunction with Quality Assurance Manag
• erDocument all services in compliance with the agency’s quality assurance plan and report on program progress at required intervals per funding guidelin
• esConduct regular reviews of program files and medical records for accuracy and completene
• ssDevelop manual and curriculum of treatme
• ntConduct group therapy sessions as need
• edCreate, manage and operate within a specified budget in conjunction with the Fiscal departme
• ntParticipate in program audits and follow up on findings and recommendatio
• nsMaintain agency confidentiality and clients’ privacy in accordance to the agency’s policies and procedur
• esMaintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniqu
• esShall follow the funding sources requirements and CARF standards applicable to the services you provi
• deMay provide direct care to patients as need
• edMay plan and execute various special event activities designed to increase awareness of specific programs and increase donatio
• nsMay participate in public speaking events and/or various external meetings on behalf of ACCE
• SSMay participate in the writing of grant proposals in an order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure complian
• ceMay conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional ar
• eaMay translate and interpret information for non-English speaking clients as need
• edOperate standard office equipment and use required software applicatio
• nsPerform other duties and responsibilities as assign

ed
Knowledge, Skills and Abiliti

es:Knowledge

• of:Biological, psychological and sociological concepts and tre
• ndsAdvanced concepts, practices and procedures of crisis intervention techniq
• uesCommunity resources including social services agencies and crisis intervention provid
• ersProcesses, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being recei

ved
Skill

• in:Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Of

fice
Abilit

• y to:Manage conflict in a calm and professional m
• annerPartner with other functional areas to accomplish objec
• tivesFacilitate meetings, ensuring that all viewpoints, ideas and problems are addr
• essedObjectively gather information, identify linkages and trends and apply findings to assign
• mentsOrganize and prioritize multiple tasks and meet dead
• linesHandle stressful situations and provide a high level of customer service in a calm and professional m
• annerCommunicate effectively, both orally and in wr
• itingSpeak and write in En
• glishInterpret, speak and write in Arabic, Spanish or other native language of the predominant service population pref
• erredMaintain confidentiality of agency, employee and client inform

ation
Educational/Previous Experience Require

• ments:Minimum Degree Req
• uired:Master’s
• degreeDoctoral degree pre
• ferredRequired Discip
• lines:Social Work, Psychology, Counseling or related

fiel

• d~and~At least 5 years of experience working in a mental health setting as a Fully Licensed Master Social Worker, Licensed Psychologist or Licensed Professional Counselor with prior management
• skillsAt least 2 years working in a supervisory capacity in a clinical s
• ettingExperience with grant writing pre
• ferredExperience in a substance abuse setting may be required based on assigned functiona
• l areaAny equivalent combination of experience, education and/or training approved by Human Res

ources
Licenses/Certific

• ations:Licenses/Certifications Required at Date o
• f Hire:Fully Licensed (Master Social Worker or
• Ph.D.)Licensed Professional Counselo
• r (LPC)CAFAS certified if position is responsible for child t
• herapy.MCBAP Certified Addiction Counselor or Certified Advance Addiction and Drug Counselor, and Certified Clinical Supervisor – Michigan (CCS-M) may be required based on assigned functional area or ability to obtain within 6

months
Working Con

ditions:
Hours: Normal business hours, some additional hours may be

required
Travel Required: Local travel,

up to 15%
Working Environment: Climate contro