What are the responsibilities and job description for the Housing Resources and Partnerships Program Support Specialist position at ACCESS and Careers?
Position Summary
This position is responsible for providing support to all program staff within the Housing Partnerships program. This position will report directly to the Housing Partnerships Program Supervisor. The Housing Partnerships Program Support Specialist will perform a variety of general office tasks including data entry, file review, file maintenance, scheduling, and phone calls, in addition to other office duties.
Primary Duties & Responsibilities
- Input accurate information in a timely manner into multiple databases as necessary.
- Provide administrative support to the Housing Partnerships team.
- Assemble and maintain files, reference materials, and create documents for staff as instructed by leadership.
- Perform documentation review for data entry errors.
- Scheduling, document and kit preparation, and communications for BHI/HQS/Nspire inspections.
- Scheduling and administrative support for Housing Partnerships led community trainings.
- Coordinate with other departments and agencies to provide referrals for programs/services in the community to ensure maximum service to participants.
- Answer and return phone calls from the Housing Partnerships phone queue in a timely manner, directing calls and responding appropriately.
- Complete other duties and projects assigned by leadership.
Primary Requirements
- Belief in ACCESS’ mission to provide food, warmth, and shelter.
- Must be able to multitask in a variety of areas and maintain sustained concentration with attention to detail.
- Must have good interpersonal, written, and oral communication skills.
- Ability to work effectively with customers and co-workers, maintain participant and interdepartmental confidentiality.
- Able to work both independently and collaboratively.
- Record keeping and organizational skills.
- Proficiency in software programs including but not limited to Microsoft Office products and web-based applications.
- A Valid Oregon driver’s license with a record that is acceptable under ACCESS’ insurance policies.
Preferred Qualifications
- Experience working with the Homeless Management Information System (HMIS) or comparable database system
- Bilingual
- Lived experience of homelessness
Salary : $18 - $24