Principal Product Designer

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our clients are always confidently in the driver's seat and ready to #MoveAtTheSpeedOfRight.

We're looking for an AI-fluent Principal Product Designer who dramatically accelerates development velocity through exceptionally detailed design artifacts. You'll lead UX for fraud prevention interfaces where analysts make million-dollar decisions in seconds. The challenge is designing systems that enable humans and ML models to collaborate to detect fraud without compromising legitimate customer experiences. What makes this role different: You use AI tools to create specs so detailed and interactive that developers implement them with minimal back-and-forth. You leverage Claude artifacts, AI prototyping tools, and emerging design technologies to produce behavior-complete prototypes showing every state, edge case, and interaction. You're creating design artifacts that are clear enough for developers to move 3x faster.

Essential Duties & Responsibilities

Accelerate development through AI-powered design artifacts

• Use AI tools (Claude artifacts, AI prototyping tools, Figma AI plugins) to create high-fidelity interactive prototypes showing every state, loading condition, error scenario, and edge case
• Generate comprehensive component documentation using AI - all variants, responsive behaviors, accessibility requirements, and integration patterns
• Create design handoffs that answer developers' questions before they ask, reducing review cycles from days to hours
• Partner with engineering to establish workflows where AI translates design decisions into developer-friendly formats
  
  

Lead AI-forward design practice

• Integrate AI throughout the design workflow: research synthesis, prototyping, documentation, QA, and iteration
• Use AI to rapidly generate variations, test approaches, and maintain living documentation that stays current
• Build team capabilities around AI-assisted design - amplifying output without replacing judgment
• Stay current on emerging AI design tools and integrate the ones that improve quality and velocity
  
  

Design High-stakes Fraud Detection Experiences

• Build interfaces for fraud analysts making real-time calls on high-value transactions
• Create data visualization surfacing patterns in noise, alert systems managing attention without fatigue, and workflows balancing ML automation with human judgment
• Translate complex ML outputs (confidence scores, feature importance, graph signals) into interfaces that analysts trust
• Design for clients from mid-market fintechs to Fortune 500 enterprises, processing millions of daily transactions
  
  

Lead and influence

• Build and mentor designers who embrace AI tools to amplify impact and ship higher quality work faster
• Partner with Product, Engineering, and Data Science leadership to align design strategy with business outcomes
• Conduct research with fraud analysts in operations centers—understanding workflows, pressure, and constraints
• Define metrics: analyst efficiency, false positive rates, decision accuracy, and developer velocity improvements
  
  

Skills & Qualifications

AI fluency and technical understanding

• 10 years designing complex enterprise B2B software (fraud, security, fintech, data analytics, or technical domains)
• Active use of AI in daily design work: Claude for documentation and research synthesis, AI prototyping tools for interactive specs, Figma AI plugins
• Experience using Claude artifacts or similar tools to create prototypes that communicate behavior better than static mockups
• Understanding of front-end development (HTML, CSS, component architecture) to create specs that developers can implement directly
• Familiarity with design tokens, component libraries, APIs, data structures, and loading states
  
  

Design systems and leadership

• Built and evolved design systems that engineering teams can implement and maintain
• Led design teams: hiring, mentoring, setting direction, establishing quality bars
• Designed for expert users (analysts, investigators, operations teams) in enterprise environments
• Shipped products used by Fortune 500 companies at scale
• Strong user research discipline with technical users and continuous discovery practices
  
  

Communication and influence

• Present design strategy to executives, connecting design decisions to business metrics
• Partner with cross-functional teams as equals, influencing without authority
• Create clarity in ambiguity, make pragmatic trade-offs under pressure
  
  

Preferred Skills

Experience designing ML/AI products: model explainability, confidence visualization, human-in-the-loop workflows

• Background in fraud detection, payments, cybersecurity, or risk management
• Track record using AI tools to accelerate design delivery (show us in your portfolio)
• Experience at high-velocity product companies shipping fast with limited resources
• Understanding of graph databases, network analysis, or behavioral analytics
  
  

Additional Details

• Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
• Workplace Flexibility: Hybrid (3 days in-office per week), Remote work flexibility will be considered for qualified candidates residing outside the Chicagoland area. Candidates must be located in the United States.
• Visa Sponsorship: Employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
• The base salary range for this position is $150,000- $ 165,000, depending on experience, skills, and qualifications.
  
  

Why Join Accertify?

Benefits

At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally:

• Health & Wellness: Medical, dental, and vision coverage for you and your family.
• Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
• Financial Growth: We offer competitive compensation, performance-based rewards, and, where applicable, local retirement or savings plans, as well as financial education resources. 
• Career Development: Training programs, mentorship opportunities, and growth potential within the company.
• Wellness Support: Mental health resources and wellness programs.
• Family-Friendly Perks: Parental leave, flexible work arrangements.
• Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.
  
  

At Accertify, we’re committed to your success, because when you thrive, we thrive. Are you ready to make an impact? Apply today and be in the driver’s seat of your career.