What are the responsibilities and job description for the Utilities Transmission & Distribution Field Service Consultant or Manager position at Accenture?
Within Accenture's Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. Transmission & distribution (T&D) organizations must innovate, invest strategically, and modernize infrastructure to balance supply and demand, optimize assets and teams, and drive towards net-zero emissions.
Learn more about Accenture's Utilities Transmission & Distribution Practice here>> https://www.accenture.com/us-en/industries/utilities/transmission-distribution
We work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
You Are:
A utility industry professional with experience supporting digital transformation and enterprise asset management initiatives within transmission and distribution environments. You bring curiosity, analytical thinking, and a strong foundation in utility processes such as asset health, maintenance, and lifecycle performance. You are interested in applying new technologies — including data analytics, automation, and AI-enabled solutions — to help utilities modernize how they manage assets and improve operational outcomes.
You enjoy working collaboratively to solve complex problems and are eager to grow your consulting skills by supporting both strategic initiatives and delivery execution. You are comfortable working alongside clients and cross-functional teams, contributing ideas, structuring analysis, and helping drive solutions forward. You are motivated to continuously learn, expand your technical and industry knowledge, and develop into a future leader within the Utilities consulting space.
The Work:
Support delivery of enterprise asset management (EAM) transformation initiatives for Utilities clients, including transmission and distribution organizations
Contribute to assessments, planning, design, and implementation of asset management and work management solutions
Help analyze client challenges and translate them into actionable recommendations and business outcomes
Work closely with senior team members to deliver functional and technology solutions aligned to utilities asset lifecycle management
Apply emerging technologies, analytics, and automation concepts to improve asset performance and maintenance strategies
Develop trusted working relationships with clients and internal teams, contributing to collaborative problem solving
Support development of presentations, analyses, and deliverables for both strategy and implementation efforts
Continuously build industry and technical expertise while progressing toward leadership responsibilities
Ability to travel for client work as needed
Please note, we are open to hiring either Consultants (minimum of 3 years of experience), or Managers (with a minimum of 5 years of experience). We are open to hiring in most major cities across the US, that are near to an approved Accenture corporate office.
Here's what you need:
Minimum 3 years of experience in utilities (gas and/or electric), consulting, or related industry roles
Experience supporting enterprise asset management systems or processes (e.g., IBM Maximo, Infor EAM, SAP PM, or similar)
Exposure to asset management, maintenance, or work management processes within utilities environments
For Managers, you have at least two years of experience in a functional consulting role, for a leading professional services firm.
Bachelor’s degree or equivalent work experience
Professional Skill Requirements:
Demonstrated ability to contribute effectively within team-based environments
Strong analytical and problem-solving skills with structured thinking
Interest in technology-enabled transformation and information systems environments
Strong communication skills (written and verbal) with ability to present ideas clearly
Desire to grow into leadership and delivery responsibilities over time
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