ServiceNow Ecosystem Business Development Senior Manager

As the ServiceNow Ecosystem Business Development Director, you are responsible for driving strategic growth across Accenture’s ServiceNow business by originating, shaping, and advancing opportunities centered on ServiceNow’s AI native Technology, Employee, Customer and Industry workflows.

You are a trusted advisor to clients, ServiceNow leadership, and Accenture account teams, bringing deep expertise across ServiceNow offerings.

You drive executive-level conversations focused on business transformation, AI adoption, workflow modernization, customer engagement, and industry reinvention while positioning the combined value of ServiceNow and Accenture.

Strategic Focus Areas

• Agentic AI and Enterprise AI Transformation

• Cybersecurity transformation using Security Operations and cyber resilience solutions.

• Industry-specific AI and digital transformation solutions across one or more industries

Key Responsibilities

• Develop and execute joint Accenture-ServiceNow growth strategies and co-sell motions for assigned accounts/clients.

• Build executive relationships with ServiceNow Partner Development Managers, Customer Engineers, Industry Leaders, and Account Teams.

• Originate opportunities involving ServiceNow Platform capabilities.

• Work closely with Accenture and ServiceNow leadership team to drive pipeline growth.

• Lead executive workshops, innovation sessions, and value realization discussions.

• Develop business cases and ROI narratives that align technology investments to measurable business outcomes.

• Influence ServiceNow leadership to position Accenture as the preferred transformation partner.

• Create differentiated industry solutions, thought leadership, and joint offerings aligned to ServiceNow priorities.

• Enable Accenture and ServiceNow field teams on joint value propositions and strategic growth plays.

Travel is required for this role. The amount of travel will vary from 25% to 50% depending on business need and client requirements.

Required Qualifications

• Minimum 8 years of business development, sales, alliance, or consulting experience.

• Minimum 10 years of complex pursuit management and opportunity development experience.

• Experience selling or shaping enterprise technology transformation programs aligned with ServiceNow platform capabilities.

• Strong understanding of AI, analytics, data, customer experience, or cybersecurity solutions.

• Proven executive relationship management skills.

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Preferred Qualifications

• Experience originating and shaping AI, Generative AI, data modernization, analytics, or customer experience transformation initiatives.

• Experience working with Global 2000 organizations.

• Strong executive communication and presentation skills.

• Ability to engage CIOs, CDAOs, CTOs, CISOs, COOs, and Line-of-Business leaders.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Virginia $122,700 to $278,200
Washington $141,100 to $278,200

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