Epic Billing PB and HB Analyst 6148927

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

Results-driven IT professional with strong experience in Epic Professional Billing application support, Epic Clarity report build, stakeholder coordination, and service delivery management. Acts as the primary onshore liaison between business users, offshore technical teams, and third-party vendors to ensure seamless application operations, issue resolution, and continuous improvement and provides build, testing and go live support tasks as needed.

• Serve as the primary point of contact for business stakeholders regarding application-related matters.
• Coordinate with offshore development and support teams for project build, incident resolution, enhancements, and releases.
• Manage and prioritize tasks in alignment with SLAs.
• Facilitate requirement gathering sessions and translate business needs into functional specifications.
• Support release management, deployment coordination, and post-release validation.
• Drive root cause analysis and continuous improvement initiatives.
• Ensure compliance with IT governance, security, and change management processes.

Core Competencies:

• Application Support & Maintenance
• Incident & Problem Management
• Stakeholder Communication
• SLA & KPI Management
• Agile & Waterfall Methodologies
• Release & Change Management
• Business Analysis
• Risk Assessment & Mitigation

Basic Qualifications:

• 3 years in Epic PB and/or HB support or coordination roles
• Epic Professional Billing certification
• Experience with ITSM tools (e.g., ServiceNow)
• Proven ability to manage cross-functional teams
• High School Diploma / GED

Preferred Qualifications:

• Epic Hospital Billing certification
• Excellent communication (verbal & written)
• Strong coordination and multitasking ability
• Analytical problem-solving
• Conflict resolution
• Leadership and decision-making
• Time zone management (Onshore–Offshore model)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 04/01/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

California $75.63 to $85.63

Cleveland $75.63 to $85.63

Colorado $75.63 to $85.63

District of Columbia $75.63 to $85.63

Illinois $75.63 to $85.63

Maryland $75.63 to $85.63

Massachusetts $75.63 to $85.63

Minnesota $75.63 to $85.63

New York $75.63 to $85.63

New Jersey $75.63 to $85.63

Washington $75.63 to $85.63

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.