What are the responsibilities and job description for the Administrative Front Office Staff position at Accent Physicians Specialists?
About Us:
Accent Physician Specialists is a leading multi-specialty medical practice committed to providing exceptional patient care in Gainesville, Florida. We pride ourselves on a supportive work environment, cutting-edge technology, and a team that values professionalism, compassion, and collaboration.
Position Summary:
We are seeking a friendly, organized, and detail-oriented Administrative Front Office Staff member to join our team. This role is essential in ensuring a smooth and welcoming experience for our patients and supporting the daily operations of our clinic.
Key Responsibilities:
- Greet and check in patients with professionalism and warmth
- Schedule appointments while checking patients out
- Verify insurance and collect co-pays
- Maintain accurate patient records in Veradigm Allscripts EMR and Phreesia
- Assist with administrative tasks such as filing, faxing, and scanning
- Communicate effectively with clinical staff and providers
Qualifications:
- High school diploma or equivalent required; associate degree preferred
- Prior experience in a medical office setting strongly preferred
- Familiarity with Veradigm Allscripts EMR is a plus
- Experience with Phreesia Patient Intake Software is a plus
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
Bonus Skills:
- A solid understanding of insurance plans, including commercial, Medicare, and Medicaid
- Ability to explain insurance benefits and coverage to patients
- Experience handling prior authorizations and referrals
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Opportunities for professional development
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person