What are the responsibilities and job description for the Entry level Information Technology Help Desk Support position at Accellera Solutions, Inc.?
Company Description
Accellera Solutions is a Veteran owned and operated technology solutions provider in Pelham, AL. We specialize in cyber security, network infrastructure, business continuity, disaster recovery, virtualization, network security, and cloud offerings. Our focus is on designing, building, and delivering innovative business solutions to meet our clients' needs.
Role Description
This is a full-time on-site role for an Entry Level Information Technology Help Desk Support at Accellera Solutions. The role involves providing network administration, troubleshooting IT issues, ensuring network security, and delivering excellent customer service on a day-to-day basis in Pelham, AL.
Qualifications
- Network Administration, Information Technology, and Troubleshooting skills
- Network Security expertise
- Customer Service skills
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work well in a team environment
- Relevant certifications such as CompTIA A or Network are a plus