CCS Skills Development and Enhancement Coach

CCS Skills Development and Enhancement Coach

JOB PURPOSE

A CCS Skills Development & Enhancement Coach (SDE Coach) provides services to clients enrolled in the Comprehensive Community Services (CCS) program. The CCS program provides and arranges for the provision of psychosocial rehabilitation services. These services and support activities assist client with mental health and/or substance abuse conditions achieve their highest possible level of independent functioning, stability, and independence, all while facilitating recovery.

An SDE Coach provides services that include such things as: training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the client’s service plan. Services also include training in daily living skills related to personal cares, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services, and other specific daily living needs identified in the client’s service plan. Skill training may be provided by various methods, including but not limited to: modeling, mentoring, supervision, assistance, and cuing.

The goal is to strive for the client’s independence in activities of daily living while building or bridging interdependence in community social relationships.

JOB RESPONSIBILITIES

 Knowledgeable about the range of effective communication strategies and skills necessary to establish a collaborative relationship with the client as well as to assist the client in establishing collaborative relationships with others in their environment.

Become knowledgeable in Motivational Interviewing and use the strategies learned to guide the client towards solving their own challenges and uncertainty.

Assists clients in implementing daily routines through the use of calendars, tracking tools, schedules, alarms, etc.

Provide education in the use of public transportation and/or provide transportation as authorized.

Educates the client on skills necessary to maintain a safe and sanitary home.

Provide education and informational resources to the client about their mental health and/or substance abuse diagnosis and provide ongoing guidance about managing and coping with mental health and/or substance abuse.

Empower client to manage their mental health and/or substance abuse issues, helping the develop their own goals, and teaching them the knowledge and skills necessary to help them make informed treatment decisions.

Enhance the ability of the client to lead a self-determined life by providing support and information necessary to build self-esteem and assertiveness to make decisions.

Provide medication management services to include supporting the client in taking his/her medications, increasing the client’s understanding of the benefit of medication and the symptom(s) it is treating, and monitoring changes in the client’s symptoms and tolerability of side effects.

Provide physical health monitoring services which focus on how the client’s mental health and/or substance abuse issues impact his/her ability to monitor and manage physical health and health risks.

Connect the client to formal and informal community resources to enhance the client’s independence.

Provide employment related skills training services which include, but are not limited to, the following: completing employment and/or educational assessments, assistance in accessing employment and/or educational opportunities, education about appropriate job behaviors, assist with job preparation activities such as hygiene, clothing, transportation, meals, and assist with work or educational crises.

Knowledgeable about crisis prevention, intervention, and resolution techniques and can apply that knowledge appropriately to individuals.

Aware of the requirements for documentation and are able to manage the requirements efficiently.

Participates in caseload review with supervisor or designee.

Attends and actively participates in team meetings and in-services.

Other duties or tasks that are identified and assigned.

QUALIFICATIONS

Education/Experience:
Minimum degree requirement: Bachelor's degree in Human Services or Related Field.

Must be able to complete a minimum of 20 hours of Comprehensive Community Services (CCS) training.
Must have a valid driver’s license, insured vehicle, and good driving record as determined by our insurance carrier.
Must be able to pass a criminal and caregiver background check.

WORK ENVIRONMENT 

The work is primarily performed in client homes where there is the potential for exposure to pets, cigarette smoke, poor state of cleanliness, or disrepair. Work may also be performed in community venues.  

Work hours vary depending upon the caseload requirements; there are weekend and holiday rotations.

There is the potential that this position may have to deal with the exacerbation of mental health and/or AODA issues requiring an immediate response.

Must have the ability to drive a car and also be able to transport a client via company vehicle.  There is no “hand-on” care, heavy lifting, excessive standing, or bending. 

DIRECT REPORTS

The are no direct reports for this position.