What are the responsibilities and job description for the Patient Coordinator position at Acadiana Pain and Performance Rehab?
We’re Growing Our Team at Acadiana Pain & Performance!
Lafayette, LA | State-of-the-Art Physical Therapy & Regenerative Pain Clinic
We are looking to add another elite team member to our front office. If you have a great attitude, high attention to detail, and a genuine excitement to learn and grow, we want to hear from you.
At Acadiana Pain & Performance, we pride ourselves on improving patients’ lives and providing care beyond expectations. Every member of our team plays a vital role in helping people find hope, experience healing, and live healthy. If that mission resonates with you, you may be exactly who we're looking for.
Position: Patient Experience Coordinator
Schedule: Monday–Thursday 9:00 AM–6:00 PM, Friday 8:30-2:30pm
Requirements:
- A warm, helpful, and professional phone and in-person demeanor
- Strong attention to detail and organizational skills
- Ability to excel in a busy, dynamic clinic setting
- Willingness to work required evening hours
- Team-oriented mindset with a focus on serving patients and supporting practitioners
Preferred (but not required):
- Experience in a medical or therapy front office
- Knowledge of medical terminology
- Insurance verification experience
- Patient scheduling familiarity
Our front office team is essential to the patient experience. You will be supporting our providers so they can deliver the highest standard of care, treatment, and personalized attention to the people we serve.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- 3. When mistakes happen (wrong appointment time, missed voicemail, insurance error), how do you typically handle it?
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $12 - $15