What are the responsibilities and job description for the Business Office Clerk position at Acadia Behavioral Health (Pioneer Behavioral Health)?
Overview
This position is part time to provide support services to the Business Office, Admissions, and Utilization Management for data retrieval and scanning.
Riverview is the premier psychiatric center in Texarkana, Arkansas, where children, adolescents, and adults can receive comprehensive inpatient help for the mental health challenges that have disrupted their lives. We are a 62-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 11-17) who are suffering from behavioral health and chemical dependency issues.
Riverview Behavioral Health is part of the Acadia Healthcare system, a provider of addiction, behavioral and mental health treatment facilities in the United States and Puerto Rico.
Responsibilities
ESSENTIAL FUNCTIONS:
- Provide strong customer service.
- Review and submit claims to third party payors.
- Assist with monthly invoicing to guarantors for continued care.
- Registration and charge entry for physician services provided in accordance with policy and procedure.
- Collection and follow-up on outstanding accounts receivable. Keep collection list current.
- Review and resolve accounts with credit balances. Request refunds and/or adjustments.
- Document all collection efforts and contacts in patient accounting system.
- Inform Business Office Manager of any potential issues which may delay payment and/or issues with specific payors.
- Resubmit claims as necessary.
- Maintain log of any claim resubmissions, Rebill Log.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Knowledge of medical billing/collections experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Not applicable
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.