Store Softlines Manager #143 - Ft. Smith, AR

Who We Are

At Academy Sports Outdoors our vision is to be the best sports outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!

What You Will Work On

As a Softlines Manager, you will lead the Apparel and Footwear areas with a strong balance of people leadership and operational execution. Each day, you will translate sales trends, merchandise strategies, and operational priorities into clear plans that drive results on the sales floor. Your focus on standards, presentation, and execution will help create an engaging shopping experience that keeps customers coming back.

You will own department performance by developing talent, managing labor, and ensuring visual and merchandising excellence. Through consistent coaching, floor presence, and data‑driven decision making, you will elevate both individual and team performance. You will also partner with store leadership to execute company initiatives, ensure compliance, and continuously improve how the business operates.

Who You Will Work With

You will work closely with the Store Director and fellow leaders to align on priorities, performance goals, and store‑wide initiatives. Together, you will collaborate on staffing strategies, talent development, and operational execution that supports both the customer experience and business outcomes.

On the floor, you will lead and mentor a diverse team of associates, building strong relationships through communication, trust, and accountability. You will also partner with cross‑functional leaders to support front‑end execution, inventory accuracy, and overall store success.

What You Bring

Bring your energy, your ideas, and your love for sports and the outdoors.

• Bachelor’s degree in a related field preferred
• Minimum of 3 years of relevant leadership or management experience required
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets
• Strong people leadership skills with the ability to coach, develop, and hold others accountable
• Customer‑focused mindset with a passion for delivering an exceptional shopping experience
• Solid business acumen with the ability to analyze metrics, trends, and operational results
• Clear and professional verbal and written communication skills
• Working knowledge of inventory management, payroll, and retail systems
• Ability to complete required certifications, including Firearms Sales and Power Industrial Truck
• Comfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval
• A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed
  
  

Work Style And Physical Requirements

• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs
• Full-time position averaging 45–50 hours per week during peak times
• Capability to remain on your feet and move throughout the store for extended periods during scheduled shifts
• Ability to perform physical job functions such as walking, bending, reaching, pulling, carrying, and lifting items up to 50 lbs
• Capacity to complete repetitive tasks, including scanning, stocking, and folding merchandise
• Comfort using ladders or step stools to access merchandise as needed
• Ability to thrive in a fast‑paced retail environment while adapting to shifting priorities
• Acceptable level of hearing and vision to perform job duties
• Ability to adhere to company policies and professional standards
  
  

Key Skills

Customer Service, Operations, Workforce Management, Performance Management, Driving Results, Management

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.