Specialist, Advancement Services Data

Department: Advancement
Reports to: Associate Director, Advancement Services
Job Type: Full-time – Regular
Job Classification: Hourly (non-exempt)
Workplace Location: Hybrid / Los Angeles – Academy Museum
Compensation: $25.00-26.00 per hour

Summary/Objective:
The Advancement Services Data Specialist serves as a strategic partner to the Advancement department by optimizing data system capabilities and providing proactive and intuitive support to all teams.

Essential Functions of the Job:

• Maintain Salesforce CRM integrity and daily processes in partnership with the Senior Specialist to ensure operational efficiency and data precision.
• Collaborate across teams to build and distribute comprehensive data-driven reports, tracking campaigns, trends, donor engagement, and overall fundraising progress.
• Create and maintain sophisticated stewardship dashboards to drive the efforts of Membership, Corporate, Grants, and Individual Giving teams.
• Partner with the Membership team to manage lifecycle reporting, including renewals, transactional data, and segmented mailing and suppression lists.
• Establish and manage database standard guides, including formal policies, procedures, and information management best practices.
• Lead and facilitate Salesforce training sessions for the Advancement department to ensure team-wide proficiency while serving as the primary resource for ongoing training and troubleshooting.
• Monitor Salesforce seasonal releases and database trends to proactively identify, evaluate, and implement system enhancements that drive department efficiency.
• Assist with Advancement activities and events as needed.

Required Competencies:

• Minimum of 3 years of experience in an advancement role.
• Advanced proficiency with donor management software, preferably Salesforce NPSP.
• Experience in database reporting, data visualization, and data analysis.
• Intermediate proficiency in Microsoft Office suite, including Outlook, Excel, Word, and PowerPoint.
• Self-motivated with the ability to successfully coordinate projects, deadlines, and priorities independently and in collaboration with others.
• Excellent written and verbal communication and data interpretation skills.
• Strong presentation and training skills.
• Highest degree of professionalism and discretion in dealing with donor information.
• A commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work occasional evenings and weekends.

Preferred Qualifications:

• A bachelor's degree is preferred.
• Experience in a non-profit or an arts and culture institution strongly desired.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations are approved by the Office of People & Culture.

Benefits:

• Comprehensive medical, dental, and vision coverage.
• 15 days of PTO, plus company-paid holidays.
• Additional time off, including summer hours, winter hours, and a cultural floating holiday.
• Paid sick leave.
• Paid parental leave.
• 401(k) retirement plan with a company match
• Clean Air Commuter Program
• Employee Assistance Program through CompPsych Guidance Resources.
• Wellness benefits through Cigna Healthcare.
• Free access to 16,000 online courses through LinkedIn Learning
• Free Academy membership screenings
• Free tickets and screenings at the Academy Museum
• Employee discounts through LifeMart and Working Advantage

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