On-Call Theater Supervisor, Academy Theaters

Department: Academy Theaters
Reports to: Associate Director, Academy Theaters
Job Type: Part-time – On-Call
Job Classification: Hourly (Non-exempt)
Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford

Summary/Objective:
The On-Call Theater Supervisor, Academy Theaters, supports the delivery of a premier theater experience across all Academy Theaters. In this role, you will assist in ensuring seamless operations for every show and a best-in-class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.

Essential Functions of the Job:

• Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
• Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
• Oversee tech rehearsals.
• Manage daily operations, including floor coverage, breaks, and leading events.
• Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
• Communicate effectively with all levels of Academy Campus, inhouse projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
• Manage and update screening information into databases and attend meetings as needed.
• Inform theater staff of information relating to events, policies, procedures, or visitor issues.
• Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
• Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
• Lead productions by calling shows for all internal and external programs.
• Ensure team compliance with legal policies and procedures.
• Monitor and maintain theater accessibility supplies and equipment.
• Uphold the Academy standard for program excellence.
• Act as a liaison between external clients and internal projectionists/AV team members.
• Other duties as assigned.

Supervisory Responsibilities:

• Event Day Supervision of Theater Staff, Academy Theaters.

Required Competencies:

• A high school diploma or equivalent certification of completion.
• A minimum of 3 years’ experience operating a high-profile cinema or event venue.
• Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
• Knowledge of admissions, Mobile POS, and online ticketing systems.
• A strong sense of showmanship.
• A commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

• Museum, or other arts nonprofit experience is a plus.
• Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred.

Physical Demands:

• Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items.

Work Environment:

• Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
• Occasional need to work in near darkness.
• Variable noise levels depending on programming, including occasional live music.

Travel:

• The percentage of travel time expected for the position is 10%.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.

Compensation: The expected base hourly wage for this role is $32.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

@museumLI

pFdCGW3ZjC