Receptionist (Acacia Village)

Join our team as a Receptionist at the award winning Masonic Care Community! Rates are $16.00 per hour; based on work history and education.

Voted the best skilled nursing facility in the Mohawk Valley, MCC is the area leader in providing senior care. This is truly a case where the small environment helps grow relationships and creates a sense of home for both our residents and our staff. MCC is also located on a stunning 440-acre campus, unlike any other senior care facility. Enjoy walks on our grounds, staff wellness and appreciation activities, and an excellent benefits package and compensation. MCC has been a strong part of the area community as we celebrate caring for people for 130 years.

A Career with a Cause

At the Masonic Care Community, caring for the elderly is our core mission. Our mission at the Masonic Care Community is to enhance the lives of those we serve through compassion and exceptional care. Nestled in the beautiful Mohawk Valley of Central New York, MCC offers exceptional care for seniors. Our goal is to provide purposeful living for the people who call MCC home. MCC programs and services are not just available to Masons, we are open to the entire community.

Part-time position; every other weekend (including holidays)

Saturday: 2p-8p

Sunday: 8a-2p

Job Functions:

• Inputs and maintains, monitors, communicates verbally and in writing with medical emergency system staff and takes appropriate action as it relates to the medical emergency system. Tests resident’s pendants and medical emergency system call boxes monthly. Updates personal information form regularly – every time resident has a change in their medical history.
• Operates Welsh Bush Road entrance access gate; acknowledges campus visitors – obtains name and destination.
• Updates, maintains, and distributes resident lists: birthdays (includes sending cards); phone numbers; roll call lists; (letter) sign-off lists; rollaway bed request forms; front desk visitor register; numerous miscellaneous forms. Enters work requests in PMWorx; tracks and documents residents in hospital, away, memorial building guests, room service, etc.
• Answers incoming phone calls; transfers calls to appropriate office; makes outgoing calls to residents (doctor appointment pick-up times); sends event reminders.
• Conducts oneself professionally with residents and guests, following customer service procedures.
• Creates and maintains dinner attendance sheets; enters info into Excel; tracks used dinners for monthly billing; follows up on residents absent without notification with Masonic Care Community Security. Creates spreadsheets in Excel for attendance; Merges with database to create attendance sheets to print.
• Assists and oversees scheduling of doctors appointments; sends appointment info to Masonic Care Community switchboard; informs resident of pickup-time; tracks add-ons and cancellations.
• Sends forms to incoming residents for phone and cable hook-up and medical emergency system information; follows up on requests.
• Performs related duties of the department as requested by Management.

Qualifications:

• High School education or equivalent.
• A minimum of two years’ experience in a busy office environment preferred.
• Must be customer service oriented, and have an appreciation for the elderly and a genuine desire to serve them.
• Able to work in a fast paced environment.
• Experienced with personal computers, including but not limited to Windows, Excel spreadsheets, data entry functions and Microsoft Office.

The base rate for this position is $16.00 per hour commensurate with work location, experience, skills, certifications, education & prior accomplishments.

The position may be eligible for additional compensation not listed here, including but not limited to shift differentials, incentives or bonuses, as applicable.

Masonic Care Community is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor website.

Job Type: Part-time

Pay: $16.00 per hour

Schedule:

• Evening shift
• Rotating weekends

Work Location: In person

Salary : $16