Dispatcher

Overview: Dispatcher manages the daily operations of a fleet of 12 vehicles operating throughout Southern California. This role is responsible for ensuring safe, complaint, and efficient transportation activities, overseeing fleet maintenance, supervising drivers, and collaborating with cross-functional teams. The ideal candidate will lead fleet operations, optimize routing and scheduling, ensure regulatory compliance, and promote a culture of safety, accountability, and service excellence

Responsibilities:

Fleet Management & Operations:

• Coordinate daily fleet operations, including 3PL logistics and inter-warehouse
• Oversee vehicle maintenance, inspections, registrations, and compliance with CAL-T, DOT, and BIT standards.
• Manage vendor relationships and submit daily POs to

Safety, Compliance & Investigations:

• Lead accident investigations and implement corrective
• Monitor driver behavior via camera footage and address
• Ensure compliance with safety protocols and regulatory compliance
• Familiarity with DOT regulations, OSHA standards, and other transportation compliance requirements.

Driver Supervision & Training:

• Hire, train, and support drivers in safety practices and operational
• Collaborate with EHS and HR to enhance safety culture and manage MVRs and pull
• Ensure drivers are equipped with necessary tools and

Route Optimization:

• Use routing software to improve delivery efficiency and reduce
• Monitor performance, idle time, and geofence

Cross-Functional Collaboration:

• Partner with HR, Safety, and Operations on worker’s compensation claims and return-to-work
• Maintain open communication with branch managers and provide real-time delivery

Culture and Communication:

• Promote company values of kindness and customer service among driving
• Manage schedules, attendance, and
• Conduct regular driver meetings and daily check-

Skill Requirements:

• Communication Skills: Excellent verbal and written communication skills to effectively interact with drivers, warehouse staff, management, and external partners.
• Problem-Solving Abilities: Quick-thinking and resourceful in addressing delivery issues, delays, or vehicle breakdowns in real time.
• Technical Proficiency: Skilled in using dispatch software, GPS tracking systems, transportation management systems (TMS), and Microsoft Office Suite (especially Excel).
• Attention to Detail: Ability to maintain accurate logs, documentation, and ensure compliance with delivery and safety protocols.
• Time Management: Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Customer Service Orientation: Professional demeanor with a focus on service quality, reliability, and client satisfaction.

Physical Requirements:

• Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day).
• Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance.
• Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling.
• Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings
• Ability to pass a Pre-Employment drug and physical screen

Education and/or Experience Requirements:

• High School Diploma or GED
• 5 years in transportation or fleet management
• Strong knowledge of multi-state logistics and
• Investigative and analytical skills for incident
• Proficient in Microsoft Office, bilingual (Spanish)

As a member of our team, you will enjoy:

• Competitive pay
• Medical & Dental: HMO and PPO options
• Vision Plan
• Company-Paid Life Insurance
• Health Flex Spending Account (FSA)
• 401(k) Retirement Plan
• Weekly pay periods (every Friday)
• Employee Assistance Program (EAP)
• Vacation & Sick Pay
• Paid Holidays
• Veteran’s day off with pay for associates who served in the military

Pay Range: Starting at $69K-$71K annually (DOE)

All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer / Veterans encouraged to apply

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.