Housekeeping Manager

Executive Housekeeper

About AC Hotel by Marriott

AC Hotels blend modern design with thoughtful service to create a refined and comfortable guest experience. At our Durango location, we are committed to delivering consistent quality, a strong team culture, and a workplace where employees feel valued and supported.

Job Overview

Responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, and

cleanliness of the rooms. They are responsible for establishing a friendly atmosphere of superior guest service and

product quality and provide exemplary performance for the staff to follow.

Supervisor Title

General Manager

Essential Job Functions

 Maintain brand cleanliness standards for rooms and public areas and inspect them to ensure that standards

are met

 Trains staff in all aspects of housekeeping

 Plans work schedules and room assignments with minimum disruption to guests

 Meets or exceeds hotel guest satisfaction measures

 Communicate to guests about hotel promotions, local attractions and points of interest

 Ensures employees know policies, pay procedures, bonus plans and benefits

 Use ongoing safety training to minimize workers’ compensation claims

 Monitors and maintains acceptable turnover levels

 Manage department human resources functions including recruiting, selecting, orientation, training,

performance evaluations, and managing pay/rewards programs

 Maintains a positive, cooperative work environment between staff and management

 Ensures personnel files are accurate and comply with regulations

 Resolves employee grievances in a fair and timely way

 Buys and orders cleaning supplies, linens, and chemicals at the best prices with approval from supervisor

 Maintains inventory of supplies and ensures staff follows proper inventory/cost control procedures

 Understands “Right to Know” laws, which apply to housekeeping supplies and chemicals

 Recognizes and corrects conditions which may create security, fire, or accident hazard

Additional Responsibilities

 Any other duties assigned by Supervisor

Qualifications & Requirements

 Must have strong attention to detail

 Leadership skills

 Computer skills to input information

 Ability to effectively deal with department heads, guests, and team members

 Able to work in a fast-paced environment

 Desire to provide exceptional customer service

 Must be able to work independently

 Exceedingly organized and efficient with the ability to multitask

 Background in the hospitality industry

 Will be required to work weekends and holidays

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of the job. While performing the duties of this job, the employee is regularly

required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or

crawl as well as talk and hear. The employee must regularly lift and/or move up to 75 pounds and frequently lift

and/or move up to 25 pounds. The employee must be able to see differences in widths and lengths of lines, such as

those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Salary : $18 - $22