What are the responsibilities and job description for the Food Runner position at AC Greenville?
Job Purpose
The Beautiful and Brand New AC Hotel by Marriott Greenville Downtown is seeking a dedicated Food Runner. The purpose of the Food Runner is to deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. As a Food Runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills.
Essential Job Functions
- Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
- Deliver food orders to a variety of customers in a timely manner.
- Accurately explain food orders to chefs, with specific attention to allergies and special requests.
- Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
- Uphold our food health safety and sanitation principles.
- Occasionally check on customers to handle any impromptu requests or issues.
- Remove dirty dishes from the table.
- Inform management of customer feedback.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience preferred.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.