What are the responsibilities and job description for the Front Desk Agent at AC & Element - Miami Brickell position at AC Element Brickell?
Are you passionate about hospitality and creating exceptional guest experiences? We are seeking an experienced Front Desk Agent who thrives in a fast-paced environment and enjoys delivering outstanding customer service. As the face of our hotel, you will play a key role in welcoming guests, managing arrivals and departures, resolving guest needs, and ensuring every stay exceeds expectations. If you have hotel front desk experience, a positive attitude, and a commitment to guest satisfaction, we'd love to meet you.
What You'll DoAs the first point of contact for our guests, you'll create exceptional guest experiences from check-in to check-out. You'll provide friendly, professional service, handle reservations, assist with guest requests, and help ensure every stay is smooth and memorable.
What We're Looking For- Previous hotel front desk experience required
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Experience with hotel reservation/property management systems
- Professional, positive, and solution-oriented mindset
- Flexibility to work weekends and holidays
- Career growth opportunities with Marriott brands
- Supportive team environment
- Opportunity to deliver outstanding hospitality experiences
If you're passionate about hospitality and guest service, we'd love to hear from you! Apply today by submitting your resume and let us show you why AC & Element Miami Downtown is a great place to build your career.