Director of Operations (Hotel Experience- Marriott)

Job Overview

We are seeking a highly experienced and strategic Director of Operations Management to lead and oversee the operational functions of our hotel. This executive role requires a dynamic leader with a proven track record in management, strategic planning, and business development. The ideal candidate will drive operational excellence, foster leadership across teams, and implement process improvements to support the company's growth and long-term success. This position offers an opportunity to shape the company's operational strategy and influence its future trajectory.

Duties

• Develop and execute comprehensive operational strategies aligned with organizational goals.
• Lead, mentor, and manage senior leadership teams to ensure effective collaboration and performance.
• Oversee daily operations across multiple departments, ensuring efficiency, quality, and customer satisfaction.
• Drive business development initiatives to expand market presence and revenue streams.
• Negotiate contracts, partnerships, and vendor agreements to optimize operational costs and value.
• Implement process improvements to enhance productivity, reduce costs, and streamline workflows.
• Manage large-scale projects from inception through completion, ensuring timely delivery within budget.
• Monitor key performance indicators (KPIs) and prepare reports for executive leadership on operational health.
• Foster a culture of continuous improvement, innovation, and leadership development within the organization.

Requirements

• Proven experience in operations management, with a strong background in management, strategic planning, and business development.
• Demonstrated success in leading senior leadership teams and managing cross-functional departments.
• Excellent skills in negotiation, project management, and process improvement methodologies.
• Strong understanding of organizational workflows, resource allocation, and efficiency optimization.
• Exceptional leadership qualities with the ability to inspire teams and drive change.
• Experience in developing scalable operational frameworks that support growth initiatives.
• Bachelor's degree in Business Administration, Management, or a related field; advanced degree preferred.
• Ability to analyze complex data sets and translate insights into actionable strategies. This role is pivotal for shaping the future of our organization’s operations through innovative leadership and strategic visioning. We seek a dedicated professional committed to excellence who can thrive in a fast-paced environment while fostering sustainable growth across all facets of the business.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have Marriott Brand knowledge (Lightspeed system)

Experience:

• Management: 3 years (Preferred)

Work Location: In person