What are the responsibilities and job description for the HVAC Service Technician/Installer position at AC By The Sea?
Overview
We are seeking a reliable, positive, and skilled Service Technician who can perform HVAC service and installations when necessary. This role represents our brand in the field, delivering 5-star service and upholding the family values of our business.
Key Expectations:
- Deliver 5-Star Service consistently and with pride
- Maintain professionalism & appearance (uniforms, clean facial hair, brushed hair or hats)
- Uphold family values in every interaction
- Be safety-conscious and solution-oriented
- Participate in community outreach and customer education
Duties & Responsibilities:
- Perform HVAC service, maintenance, and troubleshooting on residential systems
- Install HVAC equipment as needed, following company standards and safety protocols
- Provide exceptional customer service, answering questions and educating customers about system operation and maintenance
- Represent AC By The Sea professionally in all interactions with customers and the community
- Maintain company vehicles, tools, and equipment in good working order
- Adhere to safety guidelines and report any hazards or incidents promptly
- Document service work accurately in company software
- Assist team members as needed and support a positive, collaborative work environment
- Participate in company community outreach programs and volunteer initiatives, if desired.
Requirements
- HVAC service experience required; installation experience preferred
- Proficiency in equipment repair and maintenance practices.
- Strong customer service skills and professional demeanor
- Reliable, positive attitude, and willingness to go above and beyond
- Experience with Housecall Pro or Service Titan, preferred.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Valid driver's license is required for travel to job sites.
- We are a drug and alcohol free environment, must be able to pass a drug test if requested.
Benefits:
- 3-Day Weekend after on-call week
- Health Insurance Options – Reimbursement between $200-$300 per month
- IRA/401k – set up & tiered company match beginning January 1, 2026.
- Uniforms – company-branded shirts, pants, outerwear, hats & protective gear
- Tool Account – payroll deduction up to one week’s paycheck
- PTO & Paid Holidays – accrue PTO from Day 1; opportunities to earn additional days each year
- Performance Incentives – customer review bonuses, recognition for standout work, team spirit, and community service
- Volunteer Hours Perk – submit up to 10 hours/quarter; company donates $25/hour to organization
- Donation Match – company matches up to $100/month of personal nonprofit donations
How to Apply:
Email your resume to office@acbythesea.com. Join a team that values your skills, your time, and your impact on our community!
Job Types: Full-time, Part-time
Pay: $24.00 - $30.00 per hour
Benefits:
- Company truck
- Fuel card
Work Location: In person
Salary : $24 - $30