What are the responsibilities and job description for the Sales Representative / Customer Service position at ABZ Rent-All?
```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely manner
- Perform data entry and maintain accurate customer records
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend suitable solutions
- Handle and resolve customer complaints or issues with professionalism and empathy
- Make outbound calls to follow up on customer inquiries or to provide updates
```Requirements:```
- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to build rapport and establish positive relationships
- Sales experience is a plus
- Proficient in data entry and computer skills
- Ability to analyze customer information and provide appropriate solutions
- Knowledge of phone etiquette and professionalism
- Fluent in English; bilingual abilities in Spanish is a pay bump
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply now to start your journey with us!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Tuscaloosa, AL 35406 (Required)
Work Location: In person
Salary : $16