What are the responsibilities and job description for the Account Manager position at ABY Benefits LLC?
Company Description
ABY Benefits LLC specializes in helping employers reduce healthcare costs while enhancing employee benefit packages. With expertise in innovative benefits solutions, the company customizes packages to meet the unique needs of each employer. Based in Plano, Texas, and serving clients across the Dallas-Fort Worth area since 1986, ABY Benefits stays ahead of emerging trends and regulatory changes, including HRAs, FSAs, HSAs, COBRA, and ERISA compliance. We are committed to navigating today’s challenging healthcare environment by delivering comprehensive and cost-effective solutions.
Role Description
This is a full-time remote role for an Account Manager, based in Plano, TX. The Account Manager will oversee client accounts, manage client relationships, and ensure excellent service delivery. Responsibilities include identifying client needs, presenting tailored benefit solutions, working closely with internal teams, staying updated on regulatory changes, and troubleshooting any client issues to ensure satisfaction. The role will also involve analyzing benefit plans and making recommendations for cost savings while maintaining high-quality service for clients and their employees.
Qualifications
- Client Relationship Management, Strong Interpersonal Communication, and Problem-Solving Skills
- Organizational and Time Management Skills for handling multiple client accounts
- Experience with Employee Benefit Plans including HRAs, FSAs, HSAs, and COBRA
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with learning software
- Knowledge of current healthcare regulations and compliance requirements such as HIPAA and COBRA
- Prior experience in account management or employee benefits consulting required