What are the responsibilities and job description for the Office Administrator position at Abundant Love Home Care Services LLC?
Benefits:
- Free food & snacks
- Opportunity for advancement
- Training & development
Job Summary
The Home Care Office Administrator is responsible for managing the daily administrative and office operations of a home care agency. This role supports caregivers, clients, and management by ensuring smooth scheduling, accurate documentation, compliance with regulations, and excellent customer service. Work schedule will be Monday to Thursday . Fridays are Flex days.
Key Responsibilities
- Manage day-to-day office operations and ensure an organized, professional work environment
- Answer phones, respond to emails, and handle inquiries from clients, caregivers, and referral sources
- Maintain accurate client and employee records (paper and electronic)
- Scheduling & Staffing
- Coordinate caregiver schedules to ensure proper coverage for client care plans
- Handle call-offs, shift changes, and last-minute staffing needs
- Communicate schedules clearly to caregivers and clients
- Assist with onboarding new caregivers
- Assist with intake paperwork and client file setup
- Communicate with clients and families regarding schedules, services, and changes
- Ensure client information is kept confidential and up to date
- Help maintain compliance with state regulations, agency policies, and accreditation standards
- Follow HIPAA and confidentiality guidelines at all times
Qualifications
- College degree preferred
- Previous administrative or office experience
Skills & Competencies
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Basic computer skills (email, word processing, spreadsheets)
- Ability to work work with others
- Skills & Competencies
- Attention to detail
- Problem-solving and flexibility
- Professional and compassionate communication
- Ability to work independently and as part of a team
- Time management and prioritization
- Quick Learner.
Salary : $18