Alarm Technician

Full-time Description

This is a full-time, direct placement role at Milwaukee Alarm Company.

About

Milwaukee Alarm Company Since 1977, Milwaukee Alarm Company (MAC) has safeguarded homes and businesses across Southeastern Wisconsin with state-of-the-art security solutions—including burglary/intrusion, security cameras, card access, fire alarms, and professional alarm monitoring. We back our work with prompt, 24/7/365 support. The Role As an Alarm Technician, you’ll install, program, test, inspect, and service low-voltage life-safety and security systems for commercial and residential clients. You’ll represent MAC on-site, ensuring clean workmanship, code-compliant installs, and a great customer experience.

What You’ll Do

• Install, program, and commission intrusion/burglary, video/CCTV, card access, fire alarm, and alarm monitoring communicators per scope and drawings.
• Perform scheduled inspections, testing, and maintenance; document results in accordance with NFPA 72 best practices.
• Troubleshoot devices, panels, networks, and power/communication issues; execute repairs and replacements.
• Read/interpret plans, risers, one-lines, specs, and AHJ comments; update redlines and as builts.
• Train end users and provide post-install support in coordination with MAC’s monitoring team.
• Collaborate with project managers and sales on site readiness, change orders, and punch list closeout.
• Participate in an on-call rotation to support MAC’s 24/7/365 service commitment.
  
  

Schedule & Travel

• Full-time; daytime hours with periodic overtime based on project timelines.
• Rotating after-hours/on-call coverage to support clients.
• Daily travel to customer sites across the Greater Milwaukee area and Southeastern Wisconsin
  
  

Pay & Benefits

• Competitive hourly pay (DOE) with overtime eligibility.
• Company vehicle/tools for fieldwork, paid training/certifications (e.g., NICET/ESA), uniforms, and benefits package.
  
  

Why MAC Join a trusted local team that provides top-tier security solutions and responsive service to homes and businesses throughout Milwaukee, Green Bay, Oshkosh, Madison, Fond du Lac, Kenosha, and Sheboygan.

Requirements

• 2 years’ experience installing or servicing low-voltage systems (intrusion, access, video, or fire alarm).
• Working knowledge of low-voltage wiring, IP networking basics, and hand/power tools.
• Familiarity with NFPA 72 inspection/testing principles (MAC provides training).
• Valid driver’s license; ability to pass background/MVR per life-safety industry standards.
• Professional communication and customer-service skills; comfort working independently on client sites.
  
  

Nice To Have (Preferred)

NICET Fire Alarm Systems Level I/II (or progress toward it) and/or ESA or manufacturer certifications.

Experience with Wisconsin AHJs and local permitting/inspection processes.

Understanding of Wisconsin’s low-voltage landscape (state generally exempts <50V work from electrical contractor licensing, though many customers/AHJs prefer certifications such as NICET).

Physical & Work Conditions

• Lift/pull cables and equipment up to ~50 lbs; work from ladders/lifts; navigate plenum/ceiling spaces.
• Work at active construction sites and occupied facilities; PPE as required.
  
  

Salary Description $20-40/hr