Quality Manager

About Us

Absolute EMS is a fast-paced electronics manufacturing services company committed to quality, precision, and customer satisfaction. We partner with customers to deliver reliable manufacturing solutions while maintaining a strong focus on continuous improvement, accountability, and operational excellence.

Position Summary

Absolute EMS is seeking a Quality Control Manager to lead and oversee our quality control function in support of manufacturing operations. This role is responsible for developing, implementing, and maintaining quality standards, inspection processes, controlled documentation, audit readiness, and corrective and preventive action programs to ensure products consistently meet customer, regulatory, ISO, and company requirements.

The Quality Control Manager will work closely with production, engineering, supply chain, inside sales, customers, and leadership teams to drive product quality, support new product introductions, reduce defects, improve processes, and strengthen a culture of quality throughout the organization. The ideal candidate is hands-on, detail-oriented, and experienced in managing quality systems, compliance activities, and continuous improvement initiatives within a manufacturing environment.

Key Responsibilities

• Lead the quality control function across manufacturing operations, supporting quality activities from receipt of raw materials through shipment of finished goods.
• Develop, implement, maintain, and continuously improve quality standards, inspection methods, procedures, forms, and controlled documentation, including document revisions and DCO updates.
• Ensure compliance with customer, regulatory, internal, and ISO quality management system requirements across all quality-related activities.
• Partner cross-functionally with production, engineering, supply chain, inside sales, and customers to support new product introductions, improve product quality, reduce defects, and resolve quality concerns in a timely manner.
• Drive investigations, root cause analysis, and corrective/preventive actions for internal and external quality issues.
• Manage post-market surveillance activities, including RMAs, customer feedback, and customer satisfaction surveys.
• Coordinate, perform, and maintain readiness for internal audits, customer audits, and registrar audits, while ensuring quality records and documentation are complete and audit-ready.
• Oversee equipment calibration, preventive maintenance, and manufacturing ESD and environmental control programs.
• Monitor, analyze, and present quality performance metrics and trends to leadership, including quarterly quality metrics and semi-annual management reviews.
• Identify and lead continuous improvement initiatives within the quality system and manufacturing processes.
• Train, mentor, and support quality personnel through regular meetings and ongoing training in quality concerns, inspection techniques, ISO standards, and company procedures.
• Promote a positive work environment and ensure compliance with safety standards, company policies, and established procedures.

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field preferred
• Equivalent combination of education and relevant experience will be considered
• Experience in a quality leadership role within a manufacturing environment required
• Strong understanding of quality systems, inspections, corrective actions, and continuous improvement
• Strong problem-solving, communication, and cross-functional collaboration skills
• Experience in electronics manufacturing is preferred

Preferred Certifications

• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• ISO 9001 Internal Auditor or Lead Auditor certification
• Six Sigma Green Belt or Black Belt
• IPC-A-610 and/or J-STD-001 certification

Software

• Proficiency with Microsoft Office, including Excel, Word, and Outlook
• Experience with ERP/MRP systems preferred
• Experience with Quality Management System (QMS) software preferred
• Familiarity with ISO document control, CAPA, NCR, and audit tracking systems strongly preferred
• Experience with Minitab or similar statistical analysis software is a plus

Our Culture

At Absolute EMS, we value accountability, teamwork, continuous improvement, customer focus, integrity, and attention to detail. We are looking for someone who leads by example, builds trust across teams, and promotes a proactive quality culture.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid time off and company holidays
• Life and LTD (Long Term Disability insurance)
• Employee assistance program
• Optional voluntary benefits available at employee cost, including pet insurance, accidental death & dismemberment (AD&D), supplemental life insurance, and long-term disability (LTD) coverage