What are the responsibilities and job description for the Assistant Manager position at Absolute Recomp?
Benefits:
Leadership & Team Development
Qualifications
- Free Membership
- Competitive salary
- Employee discounts
Leadership & Team Development
- Support the GM in leading, mentoring, and inspiring Experience Leads and Team Players to deliver top-tier service and performance.
- Help identify strengths and development opportunities to cultivate future leaders and align career growth with company objectives.
- Assist with recruitment, interviewing, onboarding, and training in collaboration with HR and Operations.
- Ensure team members complete required certifications, training, and compliance items in alignment with company standards.
- Reinforce a positive, inclusive, and motivating culture grounded in Absolute Recomp’s Core Values.
- Assist in executing and overseeing daily club operations to ensure cleanliness, safety, and operational excellence.
- Use reports and KPIs to monitor performance, provide feedback, and support continuous improvement initiatives.
- Conduct regular walkthroughs and audits to uphold brand standards and ensure member satisfaction.
- Support scheduling, staffing, and shift coverage to maintain efficient operations across all hours of operation.
- Ensure all Team Players follow company policies, procedures, and service standards.
- Foster a welcoming, high-energy environment that promotes member satisfaction and retention.
- Address member questions and concerns promptly and professionally, escalating as needed.
- Support community engagement efforts by assisting with outreach activities, local events, and brand representation initiatives.
- Assist with coordinating maintenance, repairs, and equipment needs with Operations, Field Ops, and vendors.
- Support management of inventory, supplies, work orders, and club resources to ensure a fully functional facility.
- Help oversee equipment installations, setups, or club updates as needed.
- Support the GM with budget awareness and operational cost control to help maintain club profitability.
- Assist with cash handling, authorizing refunds, and performing or reviewing bank deposits when delegated.
- Promote retail performance by coaching Team Players on merchandising standards, product knowledge, and sales execution.
- Serve as the acting manager when the General Manager is unavailable.
- Help develop Experience Leads and Team Players for future leadership opportunities through feedback, training, and delegation.
- Maintain availability during off hours as needed for operational questions or emergencies.
- Uphold all company policies and escalate issues promptly when appropriate.
Qualifications
- Must be at least 18 years of age.
- HS diploma or equivalent required.
- Six (6) months of leadership or Shift Lead experience preferred; prior employment with Absolute Recomp strongly preferred.
- Demonstrated ability to lead, inspire, develop, and support a team.
- Effective communication skills with internal and external customers.
- Team-oriented, motivated, and well-organized.
- Ability to think critically, multitask, and proactively solve problems.
- Ability to handle sensitive and highly confidential information professionally.
- Proficiency in Microsoft Excel, Word, Teams, ABC, Fitness EMS, and related applications preferred.
Salary : $36,000 - $50,000