Administrative Support Assistant

Administrative Support Assistant

Pay: From $17.00 per hour

Job description:

JOB TITLE: Administrative Support Assistant

SCOPE OF WORK:

The Administrative Support Assistant will be a flexible, cross-department resource, jumping in wherever help is needed most. They will answer and transfer general phone calls, assist customers with scheduling and booking service appointments, and provide data entry support to Service, HR, and Accounting — logging invoices, and maintaining accurate records across the office.

RESPONSIBILITIES:

• Answer and route phone calls promptly and professionally

• Deliver excellent, friendly customer service on every call

• Schedule and book service appointments

• Support multiple departments ( Service, HR, Accounting) with day-to-day data entry needs

• Log and track vendor invoices (QuickBooks experience a plus)

• Reconcile vendor statements to confirm all invoices are accounted for

• Track and record credit card receipts

• Maintain accurate, well-organized digital and paper records — this role involves a good amount of regular data entry, so comfort with detail-heavy, repetitive tasks is important

• Assist HR with various duties related to employees (onboarding paperwork, file maintenance, etc.)

• Handle incoming and outgoing mail

• Keep the office organized and running efficiently

• Assist with special projects and other tasks as needed, across departments

POSITION REQUIREMENTS:

• Must be present at the office 7-4 Monday-Friday

• Must possess a positive attitude

• High school diploma or equivalent

• Comfortable answering and making phone calls

• Exceptional customer service, active listening, and verbal and written communication skills

• Must be able to collaborate with others and move easily between tasks and departments

• Bilingual in Spanish (not required, but preferred)

WORKING CONDITIONS:

The Administrative Support Assistant is required to sit, speak, and listen regularly. The Administrative Support Assistant is frequently required to stand, walk, bend, use hands to finger, handle or feel; reach with hands and arms.

SKILLS:

• Attention to detail and organization

• Clear and effective communication

• Adaptability to serve various types of demands from customers and departments

• Empathy

• Energetic

• Patience

• Ability to multitask

• Problem solving skills

PHYSICAL:

• Sit for long periods of time

• Use of arms, hands and fingers to handle typing and answering telephone

• Repeat same movements

• Possess good or corrected vision

• Possess good or corrected hearing

Job Type: Full-time

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Professional development assistance

• Retirement plan

• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Pay: From $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $17