What are the responsibilities and job description for the Nighttime Customer Service Representative position at Absolute Lock and Security?
Join Absolute Lock and Security as a full-time Nighttime Customer Service Representative and be the hero of the night shift! With you on our Peoria, AZ team, clients can rely on us for help even in the middle of the night.
We offer a competitive wage of $18.00 - $22.00/hour as well as a hybrid schedule that allows you to partially work from home. Plus, you receive awesome benefits like:
- Medical
- Dental
- A 401(k) plan with a 6% match
Join us in our mission to keep our customers safe and sound. Apply today to become an essential member of our overnight team!
YOUR SCHEDULE
You work the overnight shift from 10:00 pm - 6:30 am. With a flexible hybrid schedule, you can sometimes work from home!
YOUR RESPONSIBILITIES
As a Nighttime Customer Service Representative, you ensure our customers receive timely assistance and our technicians are efficiently dispatched. With an upbeat and professional demeanor, you answer incoming phone calls, speak with clients, and help them out however possible. When a request for a job comes in, you dispatch a technician to the right location. Your strong communication and coordination skills help keep our operations organized and our clients happy!
QUALIFICATIONS
Customer service experience would be preferred. A high school diploma or equivalent would be a plus. Another bonus would be if you're fluent in English and Spanish.
Here are the minimum criteria we're looking for:
- 1 years of dispatching experience with an HVAC company or similar organization
- Excellent phone etiquette
- Computer proficiency and ability to type 30 words per minute
- Familiarity with MS Word and Excel
WE WANT YOU!
Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.
When you work here, you do more than join a company; you become part of a family! People are at the heart of our company, and we want both our clients and our employees to be happy with us. We truly care about our team members, and we have each other's backs. It's important to us that our employees have a healthy work-life balance, so we offer flexible schedules. Plus, our team members earn great pay and solid benefits. Join us so you can enjoy where you work!
Are you ready to manage the overnight shift? Would you like to sometimes work from home? Apply to be our Nighttime Customer Service Representative and help us take care of clients around the clock.
Salary : $18 - $22