What are the responsibilities and job description for the Patient Care Coordinator position at Absolute Injury & Pain Physicians?
JOB TITLE: Patient Care Coordinator
JOB TYPE: Part-Time
PAY TYPE: Hourly paid Bi-weekly
SUPERVISOR: Practice Manager
POSITION DESCRIPTION:
We are looking for a highly organized, well-presented Patient Care Coordinator to handle our office's front desk and back office duties. The Patient Coordinator's responsibilities include answering e-mails and phone calls, scheduling appointments, managing patient payments, implementing referrals, and welcoming patients. You will also be required to with occasional clinical work, including administering diagnostic assessments.
Front Office Duties
- Checking in and checking out patients
- Answering phone calls and responding to e-mails
- Scheduling appointments
- Collecting and recording patients' personal and medical information
- Verifying insurance and payment methods
- Preparing new patient paperwork
- Preparing charts and consent forms
- Preparing end-of-day reports
- Sending out referrals
- Other office duties, as needed
Back Office Duties
- Preparing treatment rooms
- Educating patient about treatment flow and purpose
- Administer therapies such as EMS, Ultrasound, IST, and Spinal Decompression Therapy
- Demonstrating and explaining prescribed exercises
- Determining patients’ treatment intensity and tolerance
- Monitoring patients' safety during treatment
- Maintaining office cleanliness, following end-of-day checklist
- Tracking and ordering inventory
QUALIFICATIONS:
- High school diploma or equivalent
- Medical Assistant Certification is optional
- Health field experience preferred
- Efficient Microsoft Excel & Word knowledge, typing, & other computer skills
- Good customer service skills & 1 year experience preferred
- Good verbal and written communication skills
- Bedside manners
- Strong interpersonal and organizational skills
- Well-groomed, professional appearance
- A team player
- Friendly, caring, and compassionate attitude
SCHEDULE & LOCATION:
Location is at 665 State Rd 207 Ste 102-106 32084
- Monday/Wednesday/Friday – 12:30 pm-6:30 pm
- Tuesday/Thursday – 8:00 am-1:00 pm
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $17