Dental front office assistant with dental assisting experience

Job Overview
We are seeking a dynamic and organized Dental Front Office Assistant with dental assisting experience to join our vibrant dental team. In this role, you will be the welcoming face of our practice, ensuring smooth daily operations while providing exceptional patient service. Your dental assisting background will enable you to support clinical staff effectively and manage administrative tasks seamlessly. This position offers an exciting opportunity to contribute to a positive patient experience and uphold the highest standards of dental office management.

Responsibilities

• Greet patients warmly, verify insurance information, and schedule appointments using advanced practice management software such as Eaglesoft or Dentrix.
• Handle patient check-in and check-out processes, including collecting payments and explaining treatment plans.
• Manage phone inquiries with professional etiquette, answer multi-line phone systems, and coordinate appointment scheduling efficiently.
• Verify insurance coverage, process claims, and assist with billing procedures utilizing systems like Meditech, Epic, or Athenahealth.
• Maintain accurate dental records, review documentation for completeness, and ensure compliance with HIPAA regulations.
• Support clinical staff by preparing patient charts, updating medical histories, and assisting with intake procedures.
• Perform administrative duties such as filing, data entry, medical coding (CPT, ICD-9/10), and managing electronic health records (EHR systems).

Requirements

• Proven experience in a dental office setting or dental clinic environment with strong knowledge of dental terminology and office workflows.
• Prior dental assisting experience is essential; familiarity with clinical procedures enhances your effectiveness in the front desk role.
• Proficiency in dental practice management software such as Eaglesoft or Dentrix; experience with EMR systems like Epic or Meditech is a plus.
• Solid understanding of medical billing, coding (ICD-10/ICD-9), insurance verification, and Medicare guidelines.
• Excellent computer skills including Microsoft Office suite; ability to navigate multiple electronic systems efficiently.
• Strong organizational skills with attention to detail for documentation review and medical records management.
• Exceptional customer service skills paired with professional phone etiquette and effective communication abilities.
• Ability to handle sensitive patient information in accordance with HIPAA standards; bilingual capabilities are highly valued.
• Experience managing multi-line phones, scheduling appointments, and performing clerical tasks such as filing and data entry. Join our team to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic environment!

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off
• Retirement plan

Work Location: In person

Salary : $18 - $20