What are the responsibilities and job description for the Technical Support Analyst 3 position at absiusa?
Engagement Type
Contract
Required/Desired Skills
Skill Required/Desired Amount of Experience Application Support Experience. Required 5.0 Years Oracle Health Millenium Cerner EHR experience Highly desired 3.0 Years Strong technical troubleshooting skills for hardware, software and basic network issues. Required 3.0 Years Experience using ServiceNow or other ITSM tool. Highly desired 3.0 Years Experience supporting remote users. Required 3.0 Years Strong written and oral communication skills. Highly desired 3.0 Years Ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast-paced environment. Required 3.0 Years Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge. Required 3.0 Years