What are the responsibilities and job description for the Risk Manager/Patient Safety Officer position at Absentee Shawnee Tribe of Indians of Oklahoma?
This position is currently open.
Public?:
Public
Division:
Health
Reports To:
Quality Services Director
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
The Risk Manager / Patient Safety Officer serves a dual role supporting the Absentee Shawnee Tribal Health System by leading organizational risk management and patient safety initiatives. This position is responsible for identifying, analyzing, and mitigating risks that may impact patient care, staff safety, regulatory compliance, and organizational liability. This role promotes a culture of safety, accountability, and continuous improvement by integrating risk management strategies with patient safety practices. The position collaborates with clinical, administrative, and leadership teams to reduce harm, improve outcomes, ensure regulatory compliance, and protect organizational assets. This role also requires regular communication with Executive Director, Clinic Administrator, Medical Director, Quality Director and legal counsel.
Responsibilities & Duties
Risk Manager
- Develop, implement, and evaluate the organization’s Risk Management Plan.
- Identify, investigate, and respond to risk-related incidents, complaints, and potential liability exposures.
- Monitor and analyze incident reporting systems to identify trends and opportunities for improvement.
- Lead or participate in investigations involving serious events, including those resulting in harm or potential liability.
- Conduct risk assessments and recommend corrective actions to mitigate exposure.
- Maintain risk management databases and reporting systems.
- Collaborate with Compliance, Legal, and leadership regarding regulatory changes, claims, and liability matters.
- Participate in committees including Quality, Credentialing, Compliance, Patient Safety, and Risk Management.
- Support policy development and ensure alignment with regulatory and accreditation standards.
- Serve as a resource to leadership and staff on risk-related issues and best practices.
- Assist in credentialing processes, including review of licensure and liability coverage.
- Communicate significant risks and findings to senior leadership in a timely manner.
Patient Safety Officer
- Lead the implementation and daily operations of the Patient Safety Program.
- Promote a culture of safety and non-punitive reporting across the organization.
- Conduct proactive risk assessments to identify patient safety concerns.
- Analyze adverse events, near misses, and safety data to identify root causes and trends.
- Facilitate Root Cause Analyses (RCA) and Failure Mode and Effects Analyses (FMEA).
- Develop and deliver patient safety education and training programs.
- Collaborate with clinical and administrative teams to implement evidence-based safety practices.
- Monitor patient safety metrics and prepare reports for leadership and committees.
- Ensure compliance with accreditation standards, federal regulations, and best practices related to patient safety.
- Partner with leadership, including Medical Director, Nursing, Pharmacy, Administration, Compliance, and Security.
- Serve as a liaison across departments to address risk and safety concerns.
- Support staff education related to risk management, safety protocols, and liability prevention.
- Assist in managing both routine and critical incidents across the organization.
- Foster open communication and encourage reporting of concerns without fear of retaliation.
- Perform other related duties as assigned.
Education Requirements and Qualifications
Education and Qualifications
- Bachelor’s degree in Nursing, Healthcare Administration, Risk Management, or related field required.
- Advanced Degree in risk management or related field preferred.
- A minimum of 5 years of healthcare risk management experience, or 10 years of healthcare administration/clinical experience.
- Clinical experience in primary care setting preferred.
- Certification or licensure in clinical field required.
- Must have knowledge of accrediting and regulatory agencies in regard to elements of Risk Management.
- Must obtain/maintain membership in related professional organizations(s) for currency in programs, and for accreditation/compliance purposes. Certified Professional in Healthcare Risk Management (CPHRM) preferred.
- Must be CPR/BLS Certified and current.
Knowledge, Skills and Abilities
- Competent in Health Informatics Body of Knowledge and Practice.
- Knowledge of principles and practices of organization, administration, fiscal and personnel management.
- Knowledge of local, state and federal regulatory requirement related to the functional area.
- Ability to conduct and interpret qualitative and quantitative analysis, financial analysis, healthcare economics and business processes, information systems, organizational development, health care delivery systems, project management or new business development.
- Ability to manage, organize, prioritize, multi-task and adapt to changing priorities.
- Ability to provide leadership and influence others.
- Ability to foster effective working relationships and build consensus.
- Ability to mediate and resolve complex problems and issues.
- Must be reliable, detailed oriented, capable of multi-tasking with excellent written and verbal communication skills as well as strong professional customer- service interpersonal skills.
- Ability to relate well with co-workers and the general public.
- Requisite poise, judgement and trustworthiness to work collaboratively with internal and external groups such as immediate management, elected officials, Tribal citizens, and Federal and State officials.
- Ability to adjust to changing conditions.
- Proven leadership and team building skills, creative thinking and problem solving.
- Must be computer literate required (Windows operating systems – Microsoft Word, Excel).
- Demonstrated awareness and value of cultural competence.
- Must have a valid Oklahoma Driver’s License.
- Must be able to pass a background check and drug test.
Physical Requirements and Working Conditions
- This position will have constant contact with employees, patients, families and visitors. The Risk Manager/Safety Officer will work with other healthcare facilities and offices as needed. This position will travel in all weather conditions, there is potential for exposures to infectious diseases including AIDS, Hepatitis B, and COVID19 viruses.
- Must be able to sit or stand for long periods of time.
- Occasional squatting, kneeling, stooping, or bending may be required; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity
- Frequent lifting (up to 15 lbs)
- Occasional lifting (up to 30 lbs)
The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace
Posted Date:
12 hours 52 min ago
Tribal Preference/Native American Preference/EEO/Smoke Free/Drug Free Workplace
Indian preference applies to all positions, but all resumes will be accepted.
Forward Completed Absentee Shawnee Tribe applications with resume to:
Absentee Shawnee Tribe
Human Resources Department
2025 South Gordon Cooper Dr.
Shawnee, OK 74801
Fax: 405-273-2710
Email: HR@astribe.com