What are the responsibilities and job description for the Patient Registration Clerk I position at Absentee Shawnee Tribe of Indians of Oklahoma?
This position is currently open.
Public?:
Public
Division:
Health
Reports To:
Patient Registration Manager
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
This position is located at the Absentee Shawnee Tribal Clinic- Little Axe Clinic in Norman, Oklahoma. The Clinics are an outpatient multi-disciplinary clinic established and managed by the Absentee Shawnee Tribe of Oklahoma. The incumbent interviews patient to obtain pertinent data and information for insurance and billing purposes, updating records data integrity, etc. Primary duties include patient registration, scheduling appointments; instructing and assisting patients with regard to completing documentation and procedures; answering and directing all phone calls, maintaining a professional and confidential working environment. Attendance is essential to achieving success in this role. Consistently showing up reflects reliability, dedication, and a readiness to meet the responsibilities and expectations required for effective performance. Employees are expected to carry out their duties with focus, contribute to a collaborative and respectful environment, and avoid actions that may disrupt team dynamics or productivity. Upholding professionalism and cultivating a positive and cooperative atmosphere are fundamental to excelling in this position.
Responsibilities & Duties
- Greet patients and visitors in a courteous and professional manner.
- Answer basic inquiries and direct patients to appropriate departments.
- Collect and verify patient information, including demographics and insurance details.
- Assist patients with completing necessary forms.
- Obtain necessary signatures for consent and billing documentation.
- Collect and process patient payments, including co-pays.
- Input patient data into the registration system accurately.
- Schedule appointments and maintain providers' schedule.
- Transmit information or documents to patients via mail.
- Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
- Conduct self in accordance with AST administrative manual.
- Perform other related duties as assigned.
Education Requirements and Qualifications
- 0-3 years of clerical, secretarial, medical office or customer service experience preferred.
- Experience in working with Native Americans preferred.
- High School Diploma or GED.
Knowledge, Skills and Abilities
- Strong problem solving skills.
- Excellent customer service and communication skills.
- Proficient in computer usage, including Microsoft Word and Excel.
- Knowledge of software to access and interpret patient data (eCW, Dentrix).
- Ability to communicate effectively with patients, visitors, and staff.
- Ability to be culturally sensitive to Native Americans.
- Self-motivated.
- Must possess time management skills.
- Good organizational skills.
- Ability to be punctual.
- Ability to work well with others.
- Must have a valid Oklahoma Driver’s License.
- Must be able to pass a background check and drug test.
Physical Requirements and Working Conditions
- Must be able to sit, stand, stoop, bend or kneel for long periods of time.
- Prolonged sitting, standing, or walking; occasional bending, squatting, kneeling, and stooping; good finger dexterity and sensory perception; frequent repetitive motions; as well as talking, hearing, and visual acuity are required.
- Frequent lifting (up to 15 lbs)
- Occasional lifting (up to 30 lbs)
The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace
Posted Date:
4 days 12 hours ago
Closing Date:
Friday, October 30, 2026
Tribal Preference/Native American Preference/EEO/Smoke Free/Drug Free Workplace
Indian preference applies to all positions, but all resumes will be accepted.
Forward Completed Absentee Shawnee Tribe applications with resume to:
Absentee Shawnee Tribe
Human Resources Department
2025 South Gordon Cooper Dr.
Shawnee, OK 74801
Fax: 405-273-2710
Email: HR@astribe.com
Absentee Shawnee Tribe
Human Resources Department
2025 South Gordon Cooper Dr.
Shawnee, OK 74801
Fax: 405-273-2710
Email: HR@astribe.com
Salary : $33,580 - $42,421