Referral Coordinator

Overview



Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
  
  

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Location: Regional Shared Call Center, Remote

A non-exempt medical office position responsible for all referrals for the medical offices in the market.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
• Process patient referrals for the practices in the market 
• Facilitates orders outside to outside facilities. 
• Coordinate scheduling of office visits for the referred patient 
• Assist patient with finding resources that accept the various insurances  
• Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes. 
• Logs in daily to system to check status of patient not mapped correctly and updates patient charts 
• Set up referring providers, payers and chart mergers in the Electronic System. 
  
  

Qualifications

Education: High school diploma/GED or equivalent working knowledge

Experience: One year direct patient experience in a medical insurance or healthcare related industry.

Organization Description



As one of the valleys top healthcare systems, Abrazo Medical Groups mission is to provide quality, compassionate care in the communities we serve. Abrazo Medical Group, in partnership with Abrazo Health, is a high-quality multispecialty healthcare provider comprised of approximately 20 primary care and specialty outpatient clinic locations, 5 acute care hospitals and 4 neighborhood emergency centers. With over 120 employed physicians and practitioners, our services are close to home or work.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

,

Education: High school diploma/GED or equivalent working knowledge

Experience: One year direct patient experience in a medical insurance or healthcare related industry.

,

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. 
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. 
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. 
• Process patient referrals for the practices in the market 
• Facilitates orders outside to outside facilities. 
• Coordinate scheduling of office visits for the referred patient 
• Assist patient with finding resources that accept the various insurances  
• Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes. 
• Logs in daily to system to check status of patient not mapped correctly and updates patient charts 
• Set up referring providers, payers and chart mergers in the Electronic System.