What are the responsibilities and job description for the Treatment Coordinator position at ABQ Orthodontics - Los Volcanes?
Overview:
Join Our Team at ABQ Orthodontics!
Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team!
About the Role
Responsibilities
INDHRTC01
Join Our Team at ABQ Orthodontics!
Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team!
About the Role
As our Treatment Coordinator, you will be the primary point of contact for new patients and play a crucial role in their journey toward achieving a confident smile. You’ll guide patients through their treatment options, explain financial plans, and ensure a smooth, supportive experience. The goal is for the patient/parent to choose our office after their amazing experience with you as their treatment coordinator!
Responsibilities
- Welcome new patients and provide an exceptional, friendly experience
- Review treatment plans with patients and answer questions clearly and confidently
- Discuss financial arrangements, insurance benefits, and payment options
- Coordinate scheduling of initial and follow-up appointments
- Maintain accurate patient records and communicate effectively with the clinical team
- Support practice growth by following up with prospective patients
What We’re Looking For
- Strong communication and customer service skills
- Professional, positive, and compassionate personality
- Ability to explain treatment and financial details with confidence
- Organizational skills and attention to detail
- Experience in dentistry/orthodontics and/or sales is preferred, but we will train the right person
- Bilingual in Spanish is required
We Offer
- Competitive pay based on experience
- Monthly bonus (goal-oriented)
- Health benefits
- Paid time off and holidays
- 401(k) options
- Braces benefit
- Opportunities for professional development
- A supportive, upbeat team environment
- The reward of helping patients feel confident and cared for
INDHRTC01