Administrative Assistant

Above and Beyond Delivery is a local Arizona delivery company supporting time‑critical business‑to‑business operations throughout the Phoenix area. Our team is built on people who show up, stay organized, communicate clearly, and take pride in supporting high‑performance operations behind the scenes.

This role is best suited for an administrative professional who thrives in a fast‑paced, detail‑driven environment and enjoys supporting dispatch and operations teams by keeping information accurate, organized, and moving on time.

Please Read Before Applying

We believe in being upfront so there are no surprises after day one:

• This is an operations‑support role, not a general front‑desk position
• Accuracy, follow‑through, and organization matter more than multitasking chaos
• You will handle time‑sensitive paperwork tied to active delivery routes
• Daily work includes reviewing documents, reconciling records, and data entry
• Schedules and workflows are structured, with occasional priority shifts based on volume
• Strong communication with dispatch and operations is essential
  
  

This role is a great fit for candidates who enjoy structured, organized work, clear responsibilities, and making an impact through accuracy and consistency.

Job Description

As an Administrative Assistant, you will provide essential clerical and operational support to ensure daily delivery operations run accurately and efficiently. You'll work closely with dispatch, operations, and leadership teams to manage documentation workflows, maintain organized records, and support shipment reconciliation and reporting.

Successful candidates are organized, detail oriented, dependable, and comfortable working within structured processes in a transportation or logistics environment. This role plays a critical, behind‑the‑scenes part in keeping routes accurate, records complete, and customers supported.

Essential Responsibilities

• Pull and review required daily operational and administrative reports
• Assist dispatch with data entry and administrative support as needed
• Reconcile shipments to ensure documentation aligns with system records
• Verify rates are accurately entered and matched to corresponding shipments
• Review, scan, organize, file, and distribute physical and digital paperwork to support accurate and efficient operations.
• Review PODs (Proof of Delivery) and daily manifests to ensure all shipments, load details, and documentation are accurate, complete, and properly signed.
• Maintain organized administrative records in company systems
• Support additional administrative or operational tasks as business needs evolve
  
  

Work Schedule

• Office‑based role supporting local delivery operations
• Scheduled shifts with consistent hours
• Occasional flexibility may be required based on volume or operational needs
  
  

Training & Support

• Structured onboarding and role‑specific training
• Hands‑on coaching with operations leadership
• Ongoing collaboration with dispatch and operations teams
  
  

Qualifications

• 1–2 years of administrative or clerical experience (logistics or transportation preferred)
• High school diploma or equivalent
• Strong organizational skills with high attention to detail
• Ability to manage priorities in a fast‑paced, deadline‑driven environment
• Clear verbal and written communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Comfortable learning and using operational systems (e.g., TMS platforms such as Xcelerator or Freightoscope)
• Reliable attendance and consistent follow‑through
• Ability to work independently while supporting a team‑based operation
• Problem‑solving mindset with a focus on accuracy and accountability
  
  

Compensation & Benefits

• Competitive hourly wage based on experience
• Paid Time Off (PTO)
• Paid holidays
• Medical, dental, and vision, telemedicine, voluntary disability and life insurance
• 401(k) with employer match
• Career growth opportunities
  
  

Work Environment

This role is based in an office environment supporting active, time‑critical delivery operations. The pace is steady, accuracy is essential, and teamwork matters. Administrative Assistants work closely with dispatchers, operations leadership, and internal teams to ensure records and documentation support safe, reliable service. Our culture is built on going above and beyond - for customers, partners, and each other.

Other Duties

This job description does not cover every task. Additional responsibilities may be assigned as business needs evolve. Administrative Assistants must be able to work effectively within a collaborative team environment.

Above and Beyond Delivery is an Equal Opportunity Employer.