Compliance Manager

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Compliance Manager for our programs in Alameda County.

About The Role: The Compliance Manager is responsible for ensuring that our tenant-based rental assistance programs adhere to the relevant rules and regulations as different Counties and programs have varying eligibility requirements, referral sources and service partners. The Compliance Manager is responsible for reviewing employees’ work and will assist staff across the Agency to adhere to all program rules, including management of supporting paperwork and electronic data collection.

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Our Benefits and Perks:

• $85,000 - $92,000 annually DOE
• Health, vision, and dental benefits available
• 19 PTO days & 12 Holidays per year
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting other

How You Make An Impact:

• Provide leadership and direction on compliance-related issues to staff engaged in Abode Services’ tenant based rental assistance programs.
• Supervise Housing Compliance Specialists across multiple Counties.
• Regularly review the work of employees and staff to identify compliance issues and provide on-going guidance and training as needed.
• Stay up to date on regulatory changes within or outside of the Agency and ensure that this information is shared with employees’ and program staff.
• Collaborate with Supervisor and Housing departments to monitor enforcement of relevant program standards and regulations and identify potential risks.
• Continuously evaluate and refine compliance procedures and workflow to prevent or resolve compliance issues effectively.
• Organize and monitor regular internal audits conducted by Housing Compliance Specialists of housing program files and engage effectively with Housing Program leadership to resolve compliance issues.
• Coordinate with Supervisor, Housing Program leadership and the Finance Department to prepare for monitoring visits and external audits of housing programs.
• Work closely with the Database Manager as required to ensure the correct reporting of program data and outcomes in all County and Agency database systems.
• Oversee preparation of monthly rental assistance reports by programs and maintenance of monthly tenant history reports. Participate in monthly review of program expenses and invoices, as needed.
• Provide support to Housing Compliance Specialists as needed, such as the following: processing program applications, reviewing paperwork related to program eligibility and housing documentation, tracking time-sensitive information such as annual inspections and re-certifications, processing purchase orders, and issuing notices to participants and landlords.
• Other duties as assigned.

How You Meet Qualifications:

• High school diploma or equivalent (GED) required.
• 2 years of experience in rental housing programs for low income, special needs individuals and families and working in a fast-paced, outcome-driven environment.
• 2 years of demonstrated leadership and training experience. Existing knowledge of current HUD rules and regulations related to tenant-based rental assistance programs and applying them to day-to-day program activities.
• Travel locally for supervision, training, and meetings, when required.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Competencies:

• Excellent verbal & written communication, organizational, project management, and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Knowledge of federal, state, and local fair housing laws.
• Proficiency in Microsoft Office programs, systems, and platforms.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.