Database Manager

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Database Manager for our programs in Alameda County.

About The Role: The Database Manager provides a unique layer of support in maintaining the integrity of program data that is collected, analyzed, and reported agency wide through the County-level Continuums of Care (CoC) where we operate. This position will provide supervision to the Data and Compliance Administrators and direct our agency’s data team efforts. In addition, this role will monitor and enforce our data quality and privacy and security standards for all Padmission users from our Agency. This position serves as a liaison with external funders, Padmission system administrators, and program staff. They will prepare program level reports and evaluate performance metric outcomes. 

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. 

Our Benefits & Perks:

• $85,000 - $92,000 Salary
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution 
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others 

How You Make an Impact: 

• Collaborate with Housing Program Managers to develop reports that effectively monitor key program, client, and lease data.
• Strengthen the utility of Padmission as Abode’s rental subsidy administration database by developing processes for importing and/or exporting data to other systems.
• Manage Padmission users including assigning licenses, ensuring proper role assignment, staff training, etc.
• Ensure proper security and privacy functions for client and program data, including the development and dissemination of security protocols governing Padmission, and related training of staff users.
• Occasionally attend meetings related to data management and performance measurement in key counties where Abode manages rental subsidy administration services, and share information with relevant staff.
• Support the organization in quantifying and communicating program outcomes.
  Other duties as assigned.

How You Meet Qualifications:

• High school diploma or equivalent (GED) required.
• In-depth operational knowledge of at least one database used for housing subsidy administration or equivalent work required. Knowledge of Salesforce with some level of Administrator certification preferred.
• Bachelor’s degree preferred but not required with commensurate experience. • Demonstrated ability to think systematically, analytically, and logically.
• Effective written and oral communication skills.
• Ability to work well independently as well as part of a team. • Strong organizational skills to handle multiple tasks and deadlines.
• Two years of experience working in fast-paced, outcome-driven environment.
• Proficiency in Microsoft Office programs, particularly Word and Excel.

COMPETENCIES: 

• Excellent verbal & written communication, organizational, program management, and time management skills. 
• Strong analytical, strategic thinking and problem-solving skills with meticulous attention to detail. 
• Ability to work well independently and collaboratively with teams. 
• Experience working with HMIS (Homeless Management Information Systems) or a comparable database. 
• Existing knowledge of current HUD rules and regulations related to the HMIS (Homeless Management Information Systems). 
• Proficiency in Microsoft Office programs, systems, data collection practices and platforms. 
• Ability to learn and use required mobile devices and business-related applications. 
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. 

PHYSICAL REQUIREMENTS: 

• Ability to remain in a stationary position, often standing, or sitting for prolonged periods, while at a desk or working on a computer. 
• Manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers.
• Ability to move between floors, ascending/descending stairs.
• Ability to squat, bend at the waist, crouch, reach overhead and horizontally, and kneel.
• Moving or lifting objects up to 25 pounds.

WORK CONDITIONS / ENVIRONMENT: 

• Shared Office Environment w/ moderate to high noise level with frequent contact and interruption.
• Work in program service environments, which may include entering program offices, non-agency offices and meeting areas.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice. 

Abode Services is an Equal Opportunity Employer/Drug Free Workplace 

Salary : $85,000 - $92,000