What are the responsibilities and job description for the Field Supervisor - Aviation position at ABM?
Field Supervisors of Passenger Services Assistant are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal and Office area.
Compensation:$ 20.00 - 22.00 Hourly
The pay listed is the pay range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits:ABM offers a comprehensive benefits package. For information about ABM's benefits,visitABM Employee Benefits | Staff & Management
Shift: 2nd shift 2:00pm - 10:30pm, flexible to work overtime as needed, Holidays and weekends.
Job Knowledge, Skills, and Abilities
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Ability to communicate effectively in English.
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Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.
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Ability to present information and respond to questions from managers, clients, customers, and the public.
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Strong listening skills.
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Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
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Ability to solve problems involving several concrete variables in standardized situations.
General Company Requirements
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Must comply with Company uniform and grooming standards.
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Must always wear the SIDA badge/Airport ID.
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Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.
Licenses / Certificates
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Valid State Driver's License.
Experience
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Three years of supervisory experience preferred.
Overall Requirements
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Must be 21 years of age or older.
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Valid State Driver's License.
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Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
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Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.
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Work with leadership to ensure all callouts are covered.
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Accommodate increased or decreased client staffing requests.
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Manage the No-Fault Attendance Policy.
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Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.
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Manage daily employee lunches and breaks.
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Maintain daily shift reports for managers.
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Perform basic administrative, payroll, and attendance functions as required.
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Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
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Effectively coach, counsel, and discipline employees.
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Conduct Safety and Quality audits.
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Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.
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Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
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Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.
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Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.
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Perform miscellaneous duties as assigned.
Physical Demands
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Ability to stand, walk, and/or drive for extended periods throughout the work shift.
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Ability to lift 50 pounds or more throughout the work shift.
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Reasonable accommodations may be made for individuals with disabilities.
Work Environment
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Moderate noise level.
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Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Salary : $8