UI/UX Manager

The ABM technology team is seeking a Manager UX Designer who is passionate about creating functionally sound, inclusive user experiences for our internal and external clients. In this role, you will be embedded in a matrix UX team and primarily focused on a single product, while also supporting ad hoc requests for additional products as business needs arise. You will partner closely with product management, engineering, research, content, and analytics to define problems, explore solutions, and deliver high-quality web and mobile experiences. This role has high visibility to partners within the organization and requires strong collaboration, prioritization, and communication skills. 

Qualifications:

EDUCATION & EXPERIENCE 

• Professional education in marketing, visual design, interactive design, UX/UI, or equivalent combination of education and experience.  
• Experience working in a cross-functional, matrixed environment supporting multiple stakeholders and product areas
• 7 years of experience in product design
• 3 years of experience in research
• 7 years of user experience evaluation
• 7 years of professional experience with Figma
• Working knowledge of front-end constraints (e.g., HTML/CSS and modern frameworks) to collaborate effectively with engineers
• Experience using onboarding and analytics tools
• Broad perspective, experience working with or being part of design teams  
• Experience in service design and content strategy, and research  
• Experience planning and/or partnering on research to validate concepts, prototypes, and design direction
• Experience supporting UX  
• Experience in web and mobile-first design approaches.

REQUIRED SKILLS

• Comfortable working in agile or waterfall methodology
• Portfolio showing current expertise in web, mobile, and responsive UX and UI trends with ample background in rudimentary design skills
• Creative flair, versatility, conceptual/visual ability, and originality
• Team player
• Strong communication skills