Supervisor

• Supervise, coach, and support employees in their daily duties.
• Monitor attendance, productivity, and performance standards.
• Conduct training and onboarding for new employees.
• Assign work schedules and adjust staffing levels based on operational needs.
• Ensure compliance with company policies, safety regulations, and client requirements.
• Address employee concerns and resolve workplace issues in a timely and professional manner.
• Conduct performance evaluations and provide ongoing feedback.
• Maintain accurate records, reports, and documentation.
• Communicate operational updates and expectations to team members.
• Collaborate with management to improve processes, efficiency, and service quality.
• Assist with hiring, interviewing, and disciplinary actions as needed.
• Ensure equipment and work areas are maintained and operated safely.

• High school diploma or GED required; associate or bachelor's degree preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and develop employees.
• Proficiency with Microsoft Office and other business systems.
• Strong organizational and problem-solving abilities.
• Ability to work flexible schedules, including evenings and weekends if required.

• Leadership and team-building skills.
• Conflict resolution and decision-making abilities.
• Strong attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Customer service orientation.
• Understanding of workplace safety practices and compliance requirements.

• Ability to stand, walk, and move throughout the worksite for extended periods.
• Ability to lift up to 25–50 pounds, depending on operational requirements.
• Ability to work in various environmental conditions as required by the position.

Reports To: Manager or Operations Manager
Supervises: Frontline employees, leads, or operational staff