What are the responsibilities and job description for the Parking Call Center Representative- Part Time position at ABM US?
We are seeking a customer-focused and professional Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with parking inquiries, resolving complaints, and providing the correct information to resolve their issue, and ensure a positive customer experience. The successful candidate will possess strong communication skills, problem-solving abilities, and a commitment to delivering exceptional service.
Schedule: Thursday & Friday 6pm-12am, Saturday & Sunday 4pm-12am. It also requires open availability.
Pay: $17.05 hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
This position is ideal for individuals who enjoy helping customers, solving problems, and supporting parking operations through exceptional customer service.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Qualifications:
Qualifications
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Previous customer service or call center experience preferred.
- Strong verbal and written communication skills.
- Excellent active listening and problem-solving abilities.
- Proficiency with computers, and Microsoft Office applications, Microsoft Teams experience.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to work on flexible schedules, including evenings, weekends, and holidays as needed.
Salary : $17